Verified record
Smooth is a Lynn-area insulation, drywall, and plastering crew led by Andre — the name that comes up in nearly every one of its reviews — and the company says it's been doing this work for 15 years, serving Greater Boston, MetroWest, the North and South Shores, and into southern New Hampshire and Maine. The Google history is deep and mostly one story: general contractors and repeat homeowners hiring Smooth for insulation, blueboard, and plaster on additions — a 2,000-square-foot addition in a 2023 review, a three-story addition in another — and coming away impressed with the pace and coordination of multi-trade work. One 2023 review describes Andre's crew returning to patch damage from a water leak at no extra charge. Several reviewers identify themselves as general contractors or repeat clients using Smooth across multiple projects, a stronger endorsement than a one-off homeowner review. Its Massachusetts home improvement contractor registration is active. Not everything lines up cleanly, though: the most recent review on file, from May 2026, describes a very different experience — wallboard installed before agreed-upon insulation corrective work was finished, with the change never communicated to the customer, and the owner later saying he'd decided not to proceed with the agreed fix. It's worth asking, in writing, exactly what's included before work starts and getting any mid-project changes confirmed in writing too. One more thing worth knowing: Smooth's Better Business Bureau file was only opened in early 2026 and lists the business as operating less than six months, which sits oddly next to a five-year Google review history and the company's own claim of 15 years in business — the file may simply reflect a newer LLC registration rather than a new operation, but it's not something the evidence resolves. For a straightforward insulation, drywall, or plaster job — especially a larger addition where several trades need to be coordinated — the volume of specific, repeat-customer feedback here is hard to ignore; just get the scope of work nailed down on paper given the most recent account.
I hired this company for insulation and plaster work and would not use them again. After the initial installation, several issues were identified and specific corrective steps were agreed to with the project manager. When I returned the next day, the wallboard had already been installed and the agreed-upon insulation work had not been completed. I was not informed of any change before this was done. When I followed up with the owner, I was told he had made the decision not to proceed with the previously agreed work, but this was never communicated to me in advance. The finish quality of the board and plaster required significant additional work. My painter spent about a full week sanding and repairing the walls before painting could begin, and other tradespeople on site independently raised concerns about the finish. The lack of communication and the additional rework required had a clear impact on the project timeline.
We were very impressed with Andre and his company. It isn't easy to find someone to install Havelock wool insulation. We were happy to see that they offer this service and work with this product. We found Andre to be very professional & helpful. Thank you, Andre!
Andre and Smooth are wonderful. They do great work, are very responsive and professional, and are a pleasure to work with!
The best company ever !!! The workers are professional as well as pleasant and so hardworking I'd give them a 10 star rating
I was recommended Smooth by a co-worker who used smooth for their addition who talked extremely highly about their workmanship. After using Smooth for my own project I couldn’t be happier. From quality, efficiency and time management, they exceeded expectations. As a contractor myself I can safely say you will not be disappointed.
Specializes in
Also offers
Service area
Languages
Established 3.8 rating
Custom built-ins5.0
Sustainability focus5.0
Mass Save insulation work2.6