Verified record
South Shore Flood, Fire & Mold is a restoration company that says it handles water, fire and mold damage and is available 24/7. A 2025 Google customer said the company did the cleanup after a fire at their house and made a tough situation easier. In a 2022 review, a public adjuster wrote that they work with the company on losses from small water leaks to large house fires and that it is quick to respond to claims. A 2025 Reddit commenter in r/southshore told others to ask for Bill. Money and contact are where things went wrong. A 2023 customer said they were wrongly billed for 3 grand and were still waiting for the money back. A 2025 reviewer wrote that repeated calls and emails over an extended period went unanswered. Its Google page shows 3.7 stars from 6 ratings.
“South Shore Flood Fire and Mold ask for Bill”
“Bill at South Shore Flood”
It’s interesting to finally get a response here, considering our repeated calls and emails over an extended period went completely unanswered. Since you mention to my colleague ( Barbara Jones) we should “reach out directly,” perhaps you could clarify where exactly that is supposed to be, because the phone numbers and emails we’ve been contacting were either ignored or conveniently unavailable. If you are genuinely interested in resolving this matter (which so far has not been reflected in your actions), kindly provide us with the correct point of contact who will actually respond. Otherwise, your message reads more like damage control than a real attempt at resolution. We’ll be awaiting your actual direction this time.
I had a fire at my house and this company was fabulous in doing the cleanup. I highly recommend, they were top notch, compassionate, professional and made a tough situation so much easier. Thank you South Shore Flood, Fire & Mold - you are the best!
Wrongly billed us for 3 grand. Their billing is a mess. Still waiting for the money back.
As a public adjuster I work with SSFFM frequently on losses ranging from small water leaks to large house fires. They are always quick to respond to any claim. Their expertise allows them to properly mitigate the damages and provide the ease of mind the rarely happens during a loss event. I highly recommend them.
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1 change recorded — last scanned Oct 29, 2026.
Rebuilt a home lost to fire in 8 months5.0
Plaster repair5.0
Mass Save insulation4.1