TBros - Trethewey Brothers Inc

Trethewey Brothers has been running out of the same Roslindale address long enough that whole households call them for decades — one reviewer says 32 years, another 26, another says 30-plus. On Google, 263 ratings average 4.7, built on a base of 190 reviews collected since 2021 across four different sites, deep enough that the pattern in it is worth trusting. The last six months alone brought 35 reviews with only two real complaints. What repeats across them is heating and plumbing trouble handled the same day it shows up: a multi-zone system in a 104-year-old Victorian lost heat to one room, and the crew traced it to three faulty zone heads before the day was out. A furnace that died the night before a major storm got a callback and a technician dispatched before the next morning. One customer asked them to check whether a hot-water recirculator pump needed replacing, and they were told it didn't — a small moment, but the kind that shows up more than once in how people describe being dealt with here. Pricing is the one place recent reviews push back. A customer living less than a mile from the Roslindale office was charged $95 just for an in-person estimate, with a warning that the price could climb if the job needed more than planned. In a separate case it did: a shower repair ran longer and cost more than quoted after the crew arrived without the right part. A different valve fix needed a second visit three weeks later to chase down a new screech the first repair introduced. For an emergency call — a dead furnace, a stuck valve, a fixture on its way out — the reviews describe a crew that shows up and gets it fixed, often with a named technician explaining the work along the way; Connor, Paul, and Vinny come up more than once. Worth asking upfront what the estimate fee covers and when it turns into an extra charge, especially for anything beyond a straightforward repair.