When the Yiddish Book Center in Amherst needed the leaks stopped over a collection of priceless books, it called Chicopee. A 2019 Roofing Magazine feature describes Tech Roofing Service being brought in to repair the leaks and assess a roof of several interlocking steep-slope and low-slope sections — the kind of puzzle that separates a commercial roofer from a crew that only knows shingles.
That is what this company is. Its permit record runs to 101 projects, 17 of them in the past three years, at a typical value near $82,695 — two Smith & Wesson roof sections in Springfield at $212,328 each in 2024, a $342,995 PVC replacement in Randolph in 2021, $242,990 and $169,490 on two buildings at a West Springfield complex in 2024, two Framingham buildings stripped and re-roofed in 2025. Residential shingle work shows up, but it is the exception: a $32,895 tear-off in Longmeadow in 2022.
The company says it started as a partnership in 1971, incorporated in 1975, and is now run by its third and fourth generations — Joe Narkawicz as president with over 40 years in roofing, Joshua Narkawicz over operations and sales, Dylan Narkawicz on safety. Its site describes it as family-owned and states it holds EPA Lead-Safe and MBE certifications. Its Massachusetts home improvement contractor registration, #124864, is active on the state registry, and its BBB profile has been accredited since 2002 at an A+.
What customers write is short but consistent: 12 Google ratings averaging 5 stars, with a June 2026 reviewer describing a roof replacement where the crew arrived on time, kept the area clean and finished as promised, and an August 2026 one calling out "hardworking crews, a dedicated owner, and a top-notch office staff." Six written reviews across three years is a thin record for a company this size, and none of them describes a job going wrong.
Two things to raise before you sign. OSHA's public inspection records carry a citation against the company under the fall-protection training standard — classified "Other," with an initial penalty of $2,200 and abatement completed — so it is a closed, non-serious matter, but worth asking how crew training is run now. And BuildZoom shows the company's two EPA Renovation registrations as inactive and at one point cancelled, which sits awkwardly beside the site's EPA Lead-Safe claim; if your building predates 1978, ask for the current lead-safe certification in writing.
For a commercial or institutional flat roof in western Massachusetts, this is a serious, deeply permitted outfit. For a single-family shingle job, they will take it, but you are hiring a company whose day job is 9,000-square-foot membrane systems.