Terminix

Terminix's Beverly, MA branch is a corporate pest control franchise location providing residential pest control — termite treatment, bed bug treatment, mosquito and tick control, wildlife and rodent exclusion, and attic insulation — across the Beverly, Salem, and North Shore area. The dominant pattern in the review record is homeowners naming individual technicians for detailed, repeat-visit praise: Chris H. is named in well over a dozen reviews for being thorough, prompt, and effective, and Jeff Meisenburg draws similar repeated praise for carpenter ant, cockroach, and general pest jobs, with a wasp nest removal and a mouse problem also described as resolved. Set against that, a small cluster of 1-star reviews describes serious billing and service problems: one from November 2025 alleges Terminix took a $2,500 payment and never performed the work despite repeated calls over an unreturned refund, another from January 2026 calls a $3,000 quote for mouse extermination far too high, and a July 2025 review describes the business changing a signed-up service package without permission and continuing to schedule visits after cancellation was requested. A separate July 2025 review also describes a technician who spent little time on-site before texting to ask for a 5-star review — worth keeping in mind given how many of the positive reviews read as detailed and specific. The record points to service quality varying by which technician is assigned and, more importantly, by how billing and cancellations are handled at the branch level — worth confirming pricing and cancellation terms in writing before signing on.