Terminix

Terminix's Beverly branch is the call people make once something is already crawling, nesting, or gnawing through the walls — mice, wasp nests, roaches, carpenter ants. The company describes itself on its site as one of the country's oldest pest-control names, in business for nearly a century, delivered locally through branch technicians who guarantee to come back if pests return. Across 47 Google reviews from 2025 into 2026, the same handful of names keep showing up: Chris H., Jeff Meisenburg, and Mike Mullen are singled out again and again, not just for being pleasant but for actually walking customers through what they found and what happens next. A 2025 review described Jeff working through a carpenter-ant problem a homeowner had already tried and failed to fix herself, and another recounted a same-visit wasp-nest removal. The most recent reviews, since February 2026, are uniformly positive. The complaints that surface are less about the bug work and more about the business side. One customer says a $2,500 payment in late 2025 was never followed by any actual treatment, and that getting a refund took repeated calls with no resolution. Another balked at a roughly $3,000 quote for mice removal, calling it far more than the job seemed to warrant. A third says a signed-up package was changed without asking and appointments kept getting rebooked after she'd tried to cancel. Worth asking exactly what's included and getting the price in writing before anything starts. For a straightforward pest call — mice, wasps, roaches — the technicians who show up get consistently good marks for explaining themselves and getting the job done. Nail down scope and price upfront, especially on anything beyond a single visit.