Tri-State, Restoration, LLC

Tri-State Restoration's customers describe help with burst pipes, mold and furnace soot, often praising Sam and Rebecca for explaining the work and coordinating with insurers. Based in North Swanzey, the company says it serves New Hampshire, Vermont and Massachusetts, with free estimates and 24/7 emergency service. Google lists five stars from 20 ratings. A February 2026 reviewer said Sam and the team responded immediately after pipes burst, praising their knowledge and follow-through. In November 2025, another customer said Sam visited their house several times to understand the source of a mold problem, then developed a plan that he and his staff carried out successfully. A December 2024 homeowner described mold following a plumbing leak during pregnancy. After obtaining several quotes, the customer chose Tri-State and praised its insurance coordination, prompt start, adherence to the timeline and final cost well below budget. An October 2024 mold customer also praised Sam's calm manner during mitigation and restoration. The older accounts describe substantial cleanup and restoration. In July 2023, a homeowner reported furnace puff-back soot from the attic to the basement and through 14 rooms. They said Rebecca and Sam provided a detailed proposal, worked with the insurer and completed the work as described while the household continued living there. An August 2022 customer described Sam assessing water damage that afternoon and returning with a crew the next morning, with Rebecca providing guidance throughout. A May 2022 reviewer managing a building from 2,000 miles away said the team began frozen-pipe restoration the same day, preserved hardwood floors and much of the original molding, and helped coordinate other contractors remotely. The customer also praised pricing and patience with insurance payment. An April 2025 reviewer praised Sam for visiting and directing them toward appropriate help instead of quoting unnecessary work; that account concerned advice rather than a completed restoration job.