UNIQUE HARDWOOD FLOORING

Unique Hardwood Floor is a family-owned hardwood flooring company based in Randolph, MA, operating since 1982. Reviewers across Google and HomeAdvisor most often mention Tiffany and Tuan Tran handling scheduling and the on-site work personally, describe them as flexible around homeowners' timelines, and highlight sanding, refinishing, and installation work in kitchens, hallways, staircases, and full rooms. Recent activity has been strong: the six most recent reviews, all from the past several months, are uniformly five-star, describing on-time crews, careful work, and fair pricing on new floor installations in Randolph. The company's longer track record on HomeAdvisor, running from 2017 through 2021, is more mixed. Several reviewers there praised specific jobs in detail — a 2020 review described a full bathroom floor rebuilt after asbestos abatement left it down to the subfloor, and a 2017 review described a stained, carpet-covered staircase refinished into what the homeowner called “a honey-gold thing of beauty.” Others in that same period reported real problems: a 2021 review said the crew skipped dustless sanding and left dust and poly overspray behind, another 2021 review described hair embedded in the stain with a repair covered only in caulking rather than wood, a 2020 review described a floor dented by a hammer during installation, and a 2017 review described streaked, sloppy staining that did not match the surrounding floor. For a kitchen or living room hardwood installation, or a floor refinishing job, this is a company with a long history in the Randolph area and a currently strong run of reviews — though the pattern in older, dated reviews of sanding and finish complaints is worth asking about directly, and getting the scope, materials, and cleanup approach in writing before work begins.