Verified record
Uptack is a Haverhill plumbing and heating contractor that BBB records show was incorporated in 1982, making it roughly 43 years old — though the company's own site claims over 65 years in business and Porch lists 44, so take the exact figure with a grain of salt. It works across plumbing, hydronic and steam boiler heat, HVAC installation and water systems through separate divisions, per its site, and Porch's profile also cites gas leak detection and gas pipe installation among permitted jobs going back to 2006. The written record is thin but split. On the positive side, a 2025 review described 'everything you could ask for' from a master plumber who arrived prepared, explained his work, and cleaned up after himself across two separate jobs — an initial install and a toilet replacement two weeks later. A late-2024 review described a summer and fall of work — an outdoor faucet leak, a compromised main wastewater drain, reseated toilets, and a new gas-fired boiler — all handled correctly and professionally over what the reviewer called a long relationship. On the other side, a review from earlier this year said the work itself was good but called $380 to fix a leaky bathroom faucet — after two visits, one just to diagnose — 'grossly overpriced'. A Reddit commenter separately called the company's plumbers 'decent' with 'decent rates,' a milder read than the Google complaint. BBB lists a Massachusetts plumbers board license (#8678) for the business, though that's the directory's own listing rather than a state verification. With only a handful of written reviews and a real pricing complaint on the record, ask for an estimate up front before agreeing to any diagnostic visit.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Uptack. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“I’ve found both Baldini and Uptack to have decent plumbers who are responsive and have decent rates. We mostly use Uptack.”
They are friendly and do good work but grossly overpriced. $380 to fix a leaky bathroom faucet. Yes, they came out twice, first time for fifteen minutes to tell me I needed a new part and second time to install the new part that I bought. But $380? Gimme a break.
Everything you could ask for - excellent customer service with Sue, great suggestions to check out products in a local showroom, followed by a stress free installation by master plumber Stephen who arrived on time, totally prepared and extremely conscientious. He explained as he worked, got everything looking great and cleaned up everything when he was done. Sounds crazy but we have never enjoyed paying a plumber more ! Had them back two weeks later to install a replacement toilet and had same extraordinary experience !
We’ve needed their services this summer and fall. From outdoor leaking faucet, main wastewater discharge drain compromised, reseated toilets, and lastly, a new gas fired boiler system. All completed correctly, professionally, and in a friendly manner. We’ve had a long relationship with the company, which will continue.
Always responsive, reliable and knowledgeable!
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1 change recorded — last scanned Jul 29, 2026.
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