Local business · Haverhill, MALocal business · 32 Rochambault St, Haverhill, MA 01832, USA
Verified record
Uptack Plumbing & Heating is a Haverhill mechanical contractor doing plumbing, hydronic and steam boiler heat and HVAC work, and it says it has served customers for more than 65 years. In an April 2026 r/northshore thread, a commenter said Uptack's plumbers are responsive with decent rates and that they mostly use them. Google shows 3.4 stars from 7 ratings and Porch 3.9 from 11. A November 2024 Google reviewer described a string of jobs over that summer and fall — an outdoor leaking faucet, a compromised main wastewater drain, reseated toilets and a new gas-fired unit. An April 2025 customer praised the office's help and a stress-free installation. Price is the complaint: in February 2026, a reviewer called the company friendly and the work good but said $380 to fix a leaky bathroom faucet over two visits was grossly overpriced. The BBB lists a Massachusetts plumbers license, #8678, for the business and shows an A+ grade.
“I’ve found both Baldini and Uptack to have decent plumbers who are responsive and have decent rates. We mostly use Uptack.”
They are friendly and do good work but grossly overpriced. $380 to fix a leaky bathroom faucet. Yes, they came out twice, first time for fifteen minutes to tell me I needed a new part and second time to install the new part that I bought. But $380? Gimme a break.
Everything you could ask for - excellent customer service with Sue, great suggestions to check out products in a local showroom, followed by a stress free installation by master plumber Stephen who arrived on time, totally prepared and extremely conscientious. He explained as he worked, got everything looking great and cleaned up everything when he was done. Sounds crazy but we have never enjoyed paying a plumber more ! Had them back two weeks later to install a replacement toilet and had same extraordinary experience !
We’ve needed their services this summer and fall. From outdoor leaking faucet, main wastewater discharge drain compromised, reseated toilets, and lastly, a new gas fired boiler system. All completed correctly, professionally, and in a friendly manner. We’ve had a long relationship with the company, which will continue.
Always responsive, reliable and knowledgeable!
Specializes in
Also offers
Service area
1 change recorded — last scanned Jul 29, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Uptack. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Skips replacements you don't need5.0
Fast, single-day roof replacements4.7
Water heater replacements4.2
Problem diagnosed and fixed in under 30 minutes4.1
State-verified HVAC license3.2
