WINDOW WORKS LLC

Window Works is the home-improvement showroom Randall Roberts opened on Hadley's Route 9 in 2008, built off Randall Roberts General Contractors, which he says he's run since 1984. It's a family operation — his sons work the crews and his wife Terri runs the showroom. Windows and doors are the specialty, and the reviews back that up. A 2025 customer who had every window in the house replaced called Randy's crew honest and efficient and said they cleaned up well before leaving; another 2025 review, describing a harder sunroom window job, called the team respectful and professional. Google puts the company at 4.8 stars and BBB grades it A+, though it isn't a BBB Accredited Business. There isn't much written history beyond that handful of reviews, so it's worth asking to see recent project photos or a reference from a similar job before booking. For a window, door, or siding replacement in the Pioneer Valley, the family track record and the specific praise for the window work make this a reasonable call — just get the scope and timeline in writing.