Verified record
One July 2026 customer called Xpress Heating & Cooling about a system more than 15 years old. Doug tried several fixes before they agreed on replacement, then scheduled the installation around the customer’s availability. The customer described the price as reasonable and said the replacement went in on one of the hottest days of the summer. Based in East Sandwich, Xpress describes its focus as Mitsubishi mini-splits and ductless heat pumps: installation, repair and maintenance across Cape Cod, plus Plymouth and Wareham. The company’s stated Cape Cod service area includes Barnstable, Yarmouth, Hyannis, Falmouth, Sandwich, Mashpee, Dennis, Chatham, Harwich, Orleans, Brewster, Eastham, Wellfleet and Provincetown. Google rates the business 5 stars from 18 ratings. A separate July 2026 repeat customer said they liked the barn mini-splits enough to get another pair for the house. That customer credited Doug and the team with returning calls, showing up and cleaning up, and described the units as quiet and cooling well. An April 2026 customer praised communication and reasonable charges. In an October 2025 review, a homeowner described Doug and his team installing two Mitsubishi heat pumps with six mini-split heads. The customer had obtained 11 quotes and preferred Xpress’s offer, praised the placement and exterior tubing, and said the team helped factory-reset a head after it became disconnected from the remote-control app. Another customer, writing in November 2025, said their installation was delivered on time and on budget, with calls returned, appointments kept and cleanup afterward. A February 2026 reviewer said Xpress returned two months after an installation, at no charge, to adjust a unit that sometimes overheated a room. In a March 2025 review, a customer said Doug arrived on time, explained an AC problem, supplied a detailed estimate and completed the repair, leaving the area clean. A separate March 2025 customer described a quick response to a heating-unit problem, an affordable estimate and work completed the same day. Another March 2025 customer seeking better heating in one part of the house said the technician responded promptly, provided an estimate quickly and carried out a smooth, quick installation.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Xpress Heating & Cooling,LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Doug at Xpress was excellent to work with. He came out very promptly to troubleshoot my old system (15+ year old) and tried a number of things to get it working but we agreed it was time for a new system. His price for the new system was very reasonable and he scheduled me right in, working around my availability. It was replaced on one of the hottest days of the summer and he sweated through the job to keep my family cool ! Professional, personable, prompt and fair pricing - all of the things you’d want in a contractor.
REPEAT CUSTOMER! We love our barn mini-splits so much we got another pair for the house. Quiet. Cooool. Doug and team are awesome 👏 They call you back, show up and clean up. Quality work. Thank you!
Friendly,honest and good communication. The charges were very reasonable.
After an install, came back out two months later, at no charge, to help adjust the unit to get its heating just right. (It would sometimes overheat a room)
Xpress are Xcellent! We love our install. They delivered on time, on budget and professional. The call you back, show up for appointments, perform quality work, and clean up after themselves 😀 Fair prices, No hassles. Highly recommend!!
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2 changes recorded — last scanned Sep 30, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Same-day, same-hour repairs3.9
Sewer line replaced and dug out by hand4.1
Fast emergency response3.9
Heating breakdown response3.6