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A soaking wet load of laundry locked inside a washer on a holiday is the kind of call ABC Homes takes. The customer who wrote about it in September 2026 said a polite, knowledgeable technician came out on very short notice and solved it, with no crazy up charges. ABC Homes LLC works out of 2502 Village Rd W in Norwood and calls itself a family-owned shop doing same-day repair of major home appliances across Greater Boston. Its site says the business started in Chestnut Hill, expanded to Norwood, and has been at this for over 15 years, with a service area running from Boston, Cambridge and Newton out to Brockton, Franklin and Framingham. The jobs customers describe are squarely appliances. A June 2026 reviewer had Ali out for a stove diagnostic and said he figured out the problem quickly; another that month credited him with a fast fix on an oven that wasn't heating. In a May 2026 review, Robert replaced the light in a double oven microwave, which meant pulling the whole unit out. Another May 2026 customer's refrigerator had stopped cooling, and wrote that the technician arrived on time, diagnosed it quickly and explained everything clearly. On Google the company holds 5 stars from 11 ratings; on Thumbtack, 4.9 from 12. Parts are the thing that stretches a job here. A May 2026 customer had the issue fixed within two sessions after a part was ordered; a December 2025 Thumbtack reviewer's GE dishwasher needed a part before it drained properly, and a November 2025 reviewer's dryer needed a return visit for the same reason. Each of those writers was happy with how it ended. Its Better Business Bureau page carries an A- grade, and both the company's site and its Thumbtack profile list EPA certification for refrigerant and cooling systems. For a dead fridge, a washer that won't spin or an oven that won't heat anywhere around Greater Boston, this is a shop set up to come quickly. Ask how parts orders are handled and what the visit plus parts will run before the technician starts.
“Appliance Pro service”
The company sent a polite and knowledgeable technician on very short notice on a HOLIDAY ! I had a soaking wet load of clothes locked in my washer . They understood it couldn’t wait for days. He solved the issue.There were no crazy up charges. I would definitely call them again .
This afternoon Ali from ABC homes appliance repair came for a diagnostics on my stove. He quickly figured out the problem, was very thorough and polite. I would definitely use him again.
Great working with Ali- clear communication and fast repair when our oven wasn’t heating up, thank you Ali!
Dear Robert, Thank you very much for helping with my refrigerator! That's was amazing experience! Very fast, very professional job, very helpful recommendation!!! Dear Robert, Definitely I will be using your help from ABC Homes Appliance repair and will recommend Robert to all my friends or whoever ask me. Thank you very much again ! Customer Svetlana
Great experience and very nice to work with. Service was provided with great level of satisfaction.
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1 change recorded — last scanned Sep 8, 2026.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8
Active license3.9