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One June 2026 customer found this company only after the installer they'd first hired stopped returning their calls. Another watched the crew put a pool up in about four hours. Above Ground Pool Builder is a Norton, Massachusetts one-trade shop — above-ground pool installation and liner replacement — run, the site says, by owner-operator Dave, covering Norton, Mansfield, Attleboro, Franklin and the towns around them, with free estimates. Its Massachusetts home improvement contractor registration, #172503, is active on the state registry, held under the name Play Above Ground LLC. On Google the company carries 4.0 stars from 51 ratings. Timing and communication are what customers write about. A July 2026 reviewer had a 15-by-30 pool installed on time with "zero surprises"; a June 2026 customer said the crew had the pool up in around four hours and kept them informed the whole way; a July 2025 homeowner who assumed a wet, rainy summer had killed their installation got it in anyway. Liner work draws the same notes: in a June 2023 review, a new liner turned out to have a manufacturer defect in the seam and the crew was back within a week to replace it. Another June 2023 customer said Dave replaced their liner when promised after a contact over the winter, and fixed a return jet while he was there. Two one-star reviews sit in the same history, both from 2022. In March 2022 a customer wrote to warn others off, saying they had won a lawsuit against Dave and held a lien against the company, and that three years on it still had not been made right. In June 2022 another described hiring the company in late winter 2021 for an 18-foot round pool meant for that summer — deposit paid, permit pulled, other yard work put on hold. The company's own tenure figures don't line up either: "Specializing in Pool and Liner Replacement since 1996" in one place, "30+ Years Experience" in another, "25+ years of expert craftsmanship" in the footer. And 18 of the 20 written reviews carry five stars while the Google headline sits at 4.0 across 51 ratings, so the star-only ratings run lower than the written ones. Recent customers describe a crew that turns up when it says it will and finishes in a day. Before you pay a deposit, put the installation date and the refund terms in writing, ask what happens if weather or a supplier pushes the schedule, and check registration #172503 on the state register against the name on your contract.
Dave and his crew were fantastic. Showed up on time and banged out a 15x30 in no time. Great communication he whole time with zero surprises. Highly recommend this team.
Dave and his crew did a fantastic job installing our new above ground pool. Dave was very responsive to all my questions. Dave and his team arrived early on the day scheduled for the install and were very nice and professional. I highly recommend Dave and his team for your swimming pool needs.
Dave and his guys had the pool up in around 4 hours, they did an excellent job. They kept me informed thru the entire process
I cannot recommend this company enough! From quick responses, to great suggestions and rapid turn around time for installation. The team was polite, thorough and answered any questions we had along the way!
I’m so glad Dave’s company came up when I was searching for someone to install our pool. We had originally hired someone else, and I’m honestly relieved that it didn’t work out. They stopped returning our calls after promising to do the job, leaving us stuck after already purchasing the pool. From the moment I reached out, Dave was completely different. He responded to my email right away and even came by the house that same week to look at the installation area. He gave us a clear timeline and a date for the install, which really helped ease my concerns after our previous experience. True to his word, Dave showed up on time—even a little early—and got right to work. The entire installation process went smoothly, and the finished pool looks fantastic. We couldn’t be happier or more relieved with how everything turned out. Reliable help can be hard to find these days, but Dave exceeded our expectations. I would absolutely recommend this company to anyone looking for professional, dependable service.
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1 change recorded — last scanned Sep 18, 2026.