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ABV Appliance Service works out of Boston's Brighton neighborhood repairing washers, dryers, dishwashers, ovens and refrigerators, and its calling card is speed — reviewers keep noting technicians out the same day or the next morning, even for a Saturday-night or Sunday-morning emergency call. Its written record runs from 2021 through 2026 across six platforms: Google shows 4.8★ from 160 ratings and Thumbtack 4.4★ from 66. Named technicians turn up again and again — Alex on refrigerators and dryers, Igor on refrigerators, Artem on dishwashers and ranges, and Adam, who came back twice in one holiday weekend to fix a fridge and stayed late to finish the job on a Friday night. Several reviewers describe the diagnostic-visit fee, often $95, being credited toward the repair if they go ahead with it. Pricing is the recurring sore point worth asking about up front. A 2026 review called a $600 washer-motor quote a rip-off after clearing a coin from the drain themselves; a 2024 review described a $645 ice-maker repair another shop later matched for $380 and suggested filing a BBB or attorney-general complaint; and a 4★ 2026 review flagged a high charge for what turned out to be an inexpensive part. A June 2025 review reported the company no-showing twice for a scheduled window-AC install with no courtesy call, and an August 2025 review said a $235 washer repair left the machine still not working, with no one reachable afterward. A 2024 review also described a $3,000 HVAC leak repair that failed again the next day, with the warranty claim declined. They're a reasonable call for a fast diagnosis on a broken washer, dryer, dishwasher, oven or fridge — but given how often price is the sticking point in the negative reviews, get the repair estimate in writing before authorizing the work.
Very responsive to reach out and address concerns about a service fee for a service they were unable to perform.
When my oven started having issues, ABV sent a technician to assess the scenario within 48 hours of when I called them. Within 24 hours of the assessment, they sent a quote for buying replacement parts and repairing the oven. The technician who assessed the oven was knowledgeable, friendly, and punctual. I initially accepted the quote, but after thinking about it for another day, decided that replacing the oven made more sense than repairing it. I called ABV to explain the scenario and told them I'd be happy to pay for replacement parts they'd already ordered, and they told me I didn't owe anything. They were gracious and understanding. I'll happily call ABV for future appliance needs.
The repairman came and didn’t do anything. Claimed my washer need major repair which would cost me more than $600 for a brand new motor. I took care of the machine myself by opening the drain cover and took out the coins and button myself. The guy did not even bother completely take the thin plastic cover off the get access to the drain. What a rip off for coming over for few mins and lame diagnose. Avoid them at all cost.
Excellent service!
Good service although the price was very high for a part that wasn’t costly.
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1 change recorded — last scanned Aug 7, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8