Aqua Masters of Southington

Aqua Masters of Southington is an in-ground pool company: its website lists openings, closings, liner replacements, cleaning, safety covers and equipment repairs, and its BBB page describes it as a full service in-ground pool company that also sells products. It has an A+ grade with the BBB and 4.3 stars from 51 Google ratings. A recent customer on weekly service said the company rejuvenated the pool and keeps it clean and balanced, and that the opening and closing were efficient and easy. A recent customer whose pool was out of balance, with a sand filter missing pieces, said the store sold only what was needed and the pool was clear within 2 stops. A recent customer who has run a commercial pool for 17 years wrote of being with the company for 15 years. A 2025 customer new to owning a pool said Chris and Eric closed the pool for the year and offered insight along the way. A 2023 customer said Steve and the folks at Aqua Masters replaced the pool pump with a smart pool pump and a salt cell. A 2025 customer wrote that they were charged to open the pool, charged again, and the pool was still not opened. A 2023 customer said the company was booked to clean the family's pool and never cleaned it, and that management sided with the worker. A 2024 reviewer said the retail manager would not check by phone whether an item was in stock, and a 2023 reviewer asking about a pool cover quote said the caller told them the company was too expensive for them and cut them off. Connecticut lists its home improvement contractor registration, HIC.0636421, held by Aqua Masters of Southington Inc, as inactive due to non-renewal.