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Century Pools Inc says it has been in business 64 years, and its website names a service area of New Britain, Hartford, Avon, Farmington, West Hartford, Portland, Southington, Rocky Hill, Bolton and Newington. The site lists plaster restoration, vinyl liners, pool and spa openings and closings, weekly pool cleaning and coping and tile restoration among its services. A 2023 customer wrote that their 40 year old gunite pool looked brand new and praised both the tile and plaster crews. That 2023 customer said JR had been on the job several times during the process and that JR and staff stuck to the contract. A 2024 customer said Century Pool had taken care of their pool for over 25 years, with regular weekly visits and fair pricing. A 2023 customer who had a pool emergency said they responded quickly and explained the problem and the steps required to fix it. A 2026 customer said they used the company for setup and maintenance of a refurbished gunite pool and called the price reasonable. A 2025 customer called the company price gougers and wrote that the cost of a pool closing doubled in 3 years. That 2025 customer said the company was unprofessional and rude when they called to question their bill, and cancelled their future scheduled closings before they asked to be removed from the list. Connecticut lists its home improvement contractor registration, HIC.0522712, as active, held by CENTURY POOL CORP.
I had the pleasure of using CP for setup and maintenance of my refurbished gunite pool. They are always very responsive and professional. They have excellent knowledge base and provide great service at a reasonable price.
Would be zero there was an option. Price gougers and extremely poor customer service. Cost of a pool closing doubled in 3 years - with me doing all the prep work. Save yourself a headache and call someone else, someone who cares about your needs and not just the money. Called in to question their bill and they were very unprofessional and rude. They cancelled me on future scheduled closings before I asked to be removed from their list.
Driving a billboard but driving like it’s stolen, C129225
A real pleasure to work with such a knowledgeable Pool company! Extremely honest and reliable excellent prices
This has been my go to company for years. No matter what the problem they have been honest responsive and through. Don't waste you time going to another company this should be your go to first.
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1 change recorded — last scanned Oct 13, 2026.
Next-day visit for a new pool heater4.5
Pool build finished in under 2 weeks4.5
Three pool water lines replaced in two days4.0
Pool leak found and repaired on the spot3.7
Namco pool installed by John's crew right on time2.1
70 years in business3.5