Artisan Floor Covering

Twenty-six years in business and four employees — Artisan Floor Covering is the kind of Groveland shop where the owner is still on your job. BBB lists Charlie Pettengill as owner and the company as started in 2000, with an A+ grade, though it is not BBB accredited. The most recent customer, writing in July 2026, hired Charlie and Mark for a bathroom remodel and described being walked through the process in detail up front so nothing came as a surprise, with the two of them checking in along the way to confirm the work matched what was wanted. That customer also noted they were pointed toward a plumber and a glass company rather than having to find those trades alone — useful if you are running a bath project without a general contractor. Houzz lists the company under tile and stone and shows a single five-star rating with no written review attached. Google carries a 4.8 average, but from only six ratings. That is the honest limit here: the reception is warm across every source, and there is no complaint anywhere, but the total written history runs to four reviews. So the picture is a small, long-established tile and flooring outfit with a clean record and a very short paper trail — the two facts sit side by side and neither cancels the other. If you want a two-man crew that handles tile work personally and can point you to the other trades a bathroom needs, this fits. Given how few reviews exist, ask for two or three recent local references and get the scope, tile layout, and who is doing the plumbing and glass written into the estimate.