Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Barnes Custom Builders. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Barnes Custom Builders is a Pocasset-based design-build firm that Upper Cape homeowners call for whole-home renovations, custom builds, and full kitchen and bathroom remodels — not one-off repairs. Charlie Barnes, who grew up on Cape Cod and worked in residential construction there before starting the company, still leads it, and its Massachusetts home improvement contractor registration is active. Its most recent review, from a repeat client this spring, credits Charlie's crew with reliable work after "several years" of working together. Much of the written record predates 2021 and comes from people who worked alongside the company rather than homeowners who hired it outright: a Houzz partner on a shared project, a kitchen supplier who calls the collaboration "incredible," and an out-of-state design firm that says it has partnered with owners Charlie and Dave "continuously." One of those, from 2019, describes the company handling a tricky renovation of a 1920s basement in Providence with an uneven slab and water issues. The direct-homeowner side of the record is more mixed. In a 2025 review, a homeowner said a two-bathroom remodel stretched to about 10 months, with stretches of no work and mistakes that needed redoing. A 2021 Houzz review said the final price on a three-season room addition more than doubled the original budget, even after design elements had already been cut to control cost. Against that, a client who has now hired the company for a fourth project — a full kitchen overhaul, in a review posted in December 2025 — described the design-through-completion process going smoothly. The company has picked up several Best of Houzz service and design awards between 2016 and 2020, and sits at 4.6 stars on both Google and Houzz from a small base of ratings. Before signing on, it's worth asking for a firm, itemized budget and a written schedule — the two clearest complaints on file are both about timelines slipping and costs climbing well past what was first discussed.
“Barnes Custom Builders is a local design, build and renovation company, whose primary focus is on kitchens and baths, and older-home renovations, according to owner Charlie Barnes.”
“Barnes Custom Builders is owned and operated by a Cape Codder who knows and understands the landscape, weather conditions, and style of home build projects on the Cape.”
I have worked with Charlie and his crew for several years, and his work is top-notch. Barnes Custom Builders is an all-around great company to work with.
Just completed our fourth home improvement project with Charlie and his team. Our kitchen is now the happiest place in my home! We’ve done siding/window replacements, remodeled two bathrooms, built an amazing outdoor kitchen and now a complete update of our 30+ year old kitchen. From design, to selections, to scheduling this project couldn’t have gone more smoothly (thank you Chris for your incredible stewardship). The subcontractors were beyond professional, timely and responsive. Thank you Charlie, Kate, Chris, Jim, Josh and the whole crew! We are so happy!
The ease of business, great communication and beautiful workmanship are all combined to make Barnes the very best we have worked with.
I hired Barnes Custom Builders to remodel 2 full bathrooms plus some other updates. Overall, a frustrating experience. At my request, the bathrooms were done one at a time, but it took them about 10 months to finish both. Many days went by without any work and when a sub finally shows up, they usually didn't finish the job or made mistakes. You're paying Barnes to manage the project for you, but they usually don't bother checking the work in detail. A lot of work had to be fixed or redone which added months of delays. You try to call them (Jim, Charlie, Chris), and they just lie about when they'll finish the job or lie about calling me back. Charlie, the owner, kept blaming the lack of progress on me for breaking the job in two and was rude. At the end of the day, the job got done, but it wasn't a positive experience, and I would look at other companies before hiring this one.
Charlie and his team were tremendous; from the ideas and planning stage right through to the final nail of our project. Barnes Builders are talented, professional and were able to work with the myself and my Seacoast Shores team to build exacting what we discussed from the outset. Thank you Charlie, we look forward to working with you on our next project. Regards, Jon G Elmblad
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1 change recorded — last scanned Aug 7, 2026.
Decks and porches5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Renovates century-old structures5.0
Architect-led builds3.2