Baystate Comfort Heating & Cooling

When my heat went out, I called several companies and got only voicemail. At Baystate Comfort, James picked up. He spent time with me talking about my heating system. He eventually helped me figure out the problem over the phone - dead batteries in the thermostat! When I replace my current system with an energy-efficient heat pump, I will surely call Baystate Comfort.

These past few days have been very hot and my central air went down on me. After trying a couple of window air conditioners it just wasn't the same as the central. I called a couple of companies but none were as pleasant and concerned as James from Baystate heating and Cooling. He came out the next day found the problem in 10 minutes but didn't stop there. My system is a very old system (Lennox) but James made sure everything was in top condition before leaving. I'm so thankful for the great job he's done. I definitely will be using his service again.

High Quality and Courteous Service! James is a pleasure to work with. We have used Baystate Comfort Heating and Cooling to replace our current furnace and install a new central air conditioning unit. James is very knowledgeable about products and proper service. He completed our job in a timely manner and made sure everything was in working order. We will continue to be Baystate Comfort Heating and Cooling customers. We highly recommend them!

I highly recommend James for your heating and cooling needs. I discovered my hot water heater went kaput on me early in the morning, called James and within hours was at my home diagnosing the problem. Early the next day he installed a new water heater for me and saved me a lot of inconvenience and worry. Aside from expert workmanship, he is a very nice, sincere person and i will definitely call on him again.

My furnace broke down last Saturday at 10 PM, Everyone else didn't return my call or couldn't make it out that night. Baystate comfort returned my phone call and sent a friendly service tech out within an hour, he explained exactly what was wrong with my furnace and repaired my burner with parts he had on the work van within an hour. The service was quick, and prices were fair for a service call at those hours. I will be calling them to check out my ac system in the summer and would highly recommend them to anyone looking for a quality and honest hvac company. Thank you again !