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A local news site has described Baystate Restoration Group as a Chicopee-based building renovation company. Its website says it offers 24/7 emergency service, assigns a dedicated project manager and handles all claim-related paperwork. A recent customer said Baystate Restoration restored their condo after it was severely damaged by a fire, and that the company always checked with them to make sure everything was being done as they wanted. A 2024 customer said the company replaced their roof, siding and gutters after hail put holes in the shingles and dented the aluminum siding. Another 2024 customer said Mark D. and a team member evaluated a complex kitchen remodel, and that the estimate was more detailed than the other bids they had received. A 2024 reviewer writing as property managers said they had worked with the company dozens of times through fires, floods and mold. Its Massachusetts home improvement contractor registration, number 180478, is active on the state registry. A construction supervisor licence, CS-056785, held by Mark R Daviau is active on the state registry. A 2026 reviewer complained that a driver pulled out in front of them, brake checked them and followed them and their family to a gas station, and called the company's employees horrible.
“Baystate Restoration Group, a Chicopee-based building renovation company, submitted the proposal to purchase the fire station for $20,000.”
Baystate Restoration is a fantastic company and I strongly recommend them to anyone who needs work done after fire damage. Our condo was severely damaged from a fire and thankfully we had Baystate Restoration to pick up the pieces and beautifully restore our home. Baystate's workers are incredibly professional and knowledgeable, and it made the process so much easier and less stressful to know that they were on the job and working hard to get us back in our home. There was great communication from Baystate and they always checked with us to make sure everything was being done just as we wanted. With all of the other problems that come with a fire, at least we didn't have to worry about who was doing the work to get our condo back in order. Thank you to Baystate Restoration for an outstanding job, and I urge everyone to reach out to them for restoration work.
Lunatic driver pulled out in front of me, brake checked me, and followed me and my family to a gas station where he rolled down his window and stared at us in a threatening manner. The reviews of this company are right - horrible employees
We were recommended to Baystate Restoration by a family friend that said their construction work was priced very fairly and their quality of workmanship was second to none in the Pioneer Valley. We called Baystate and Mark D. came out with one of his team members and evaluated a Kitchen remodel that was complex. Baystate provided an estimate for the work that my wife and I thought was more detailed than any of the other bids we had received. We proceeded with Baystate and they met and exceeded our expectations for the remodel. The Baystate team was always on time, they were polite to work with and the quality of the work was some of the best I have ever seen. I would definitely recommend Baystate Restoration for any type of house remodeling work, very professional, fairly priced and quality of work was above our expectations.
I hired Baystate Restoration to replace my roof, siding and gutters. My home took on significant hail damage that put massive holes in my shingles and dented my aluminum siding. I needed a company that could respond quickly and fix my home. I am happy to say Baystate Restoration was that company. My experience working with them was fantastic from start to finish. Communication was tight and the crew was very professional. The work they performed was efficient and of high quality. In these difficult times you want a company that will do it right the first time and get you back in your house with minimal worries. Thanks Baystate on doing a fantastic job!
Baystate Restoration Group is an absolute lifesaver! As property managers, we've faced our fair share of disasters—fires, floods, mold, you name it—and every time, Baystate Restoration has been there to save the day. Their team is professional, prompt, and incredibly knowledgeable. Not only do they handle the restoration process with expertise, but they also provide peace of mind during stressful situations. Their ability to assess and resolve issues quickly has been invaluable to us and our clients. We’ve worked with them dozens of times, and they’ve exceeded our expectations every single time. If you're looking for a restoration company that truly goes above and beyond, look no further than Baystate Restoration Group. They’re the best in the business!
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2 changes recorded — last scanned Sep 30, 2026.
Walk-in showers and grab bars4.9
Named project managers4.8
Porch reconstruction2.6