Boston Heating & Air Conditioning

we contacted them about installing a mini-split system in our sunroom addition. the room had no existing ductwork and adding conventional ducts would have been expensive and disruptive. the tech recommended a single-zone ductless system that could handle both heating and cooling for the space. installation was completed in one day and involved mounting the indoor unit running the refrigerant lines through an exterior wall and placing the outdoor unit on a concrete pad beside the house. the installer was meticulous about the line hide cover on the outside making sure it was straight and secure. the room is now comfortable year round and we use the sunroom much more than we did before especially during the shoulder seasons when it used to be too cold or too hot. the unit is quiet and the remote control is easy to use. the installer even downloaded the manufacturer app on my phone so i can control it from anywhere. pricing was competitive with other quotes we received and the quality of the installation was noticeably better.

We called for a residential AC repair when our upstairs system stopped cooling during a warm weekend. the staff showed up on time, checked refrigerant levels, cleaned the condenser coil, and found a failing capacitor pretty quickly. i appreciated that they explained the issue in plain language instead of making it sound more complicated than it was. the repair was done that same visit, and the airflow was noticeably better within an hour. pricing seemed fair for the amount of work involved, and the technician wore shoe covers and kept the area tidy. communication before arrival was also steady, which helped a lot. overall, this was a smooth service call with no pressure and no confusing sales talk. i’d keep them in mind for future maintenance because the whole process felt organized and professional from start to finish.