Cotting Plumbing & Heating Co

A 5.0 rating on Google, built on only eight ratings — that's the number worth keeping in mind before anything else. Cotting Plumbing & Heating Co. works out of 9 Cotting St in Medford, handling plumbing and heating calls including 24-hour emergencies, and BBB records show owner Jim Bono has run the shop for 31 years. The write-ups that exist, spread across a handful of directory sites from 2022 and 2023, tell one consistent story: a crew that responds quickly, works fast, and charges what it quoted. That agreement across independent listings counts for something, even at this scale. What's missing is anything more recent — there's no review on file newer than 2023, and Cotting has never sought BBB accreditation, so there's no third-party grade beyond the star count itself. One directory, Procore, categorizes the business primarily as an HVAC specialty contractor, while its name and most other listings put plumbing first, which is worth clarifying when calling. For a straightforward plumbing or heating repair from a long-running, owner-operated Medford shop, the history here is clean as far as it goes. Before booking, it's worth confirming current availability and getting a firm quote, since the praise is unanimous but a few years old.