CS Ventilation, Inc: Restaurant Kitchen Exhaust Systems, Wakefield, MA

Call them because I had a new tenant in a restaurant space for them to come back and clean the hood and inspect the fire suppression system under the hood hard to get in touch with and then when I finally got in touch with them,and the run around was done they didn’t wanna come because the tenant that was there before didn’t pay the invoice owned has nothing to do with the new tenant to many other companies out there to deal with that crap don’t use then UPDATED they respond that they don’t know me real Classic you can see that these people are untrustworthy I added photos you shouldn’t give them any business

CS ventilation does a great job. very impressed with their services.

I’ve used CS Ventilation, Inc. multiple times now and have been consistently impressed with the quality of their service. The owner is a straight shooter who’s highly involved in the operations, ensuring everything runs smoothly. The workmanship is excellent, and the detailed reports they provide truly reflect the care and professionalism they bring to each job. I had a particularly complex location with numerous bends in the system, and they handled it with ease and precision. I highly recommend CS Ventilation, Inc. to anyone in the Boston area looking for a reliable and thorough hood cleaning company. If you have any questions about my experience, feel free to reach out--my email is linked to this review.

We have a full system installed from Daniel company. The guys did a great job! 7 months and everything looks perfect. Daniel is great, he help us a lot with all process, explaining all we need to know. We recommend, very trustworthy and great people.

I don’t think I have ever posted a negative review in my life but here goes. Used CS for fire suppression inspection and was informed that upgrades needed to be made to pass inspection. Was told I would receive a quote by email which after one week never came. Called the office 3x the next week and was told that I would be receiving a call back the first 2x and finally on my third attempt spoke to someone who went over the details of the upgrades and was informed he was sending me the quote “right over now”. Quote never came. I informed them this was time sensitive as I needed to apply for a new certificate of inspection 3 weeks prior and they assured me it would be taken care of. I call again 2x last week and get the same run around about how I would be receiving a call back with no calls back. I finally call again today and was told I would receive a call back. I tell the woman I’ve been hearing this for 2 weeks and nobody every calls me back. She followed up with “I wasn’t here last week don’t worry I’m back now I’ll make sure someone calls you.” Crickets. 3 hours later I call again and get the same response I voice my frustrations and she apologizes and promises me a call back. I finally get a call back and the man I spoke to might be the most arrogant person I’ve ever dealt with. He’s the same person who promised me the email a week and a half earlier. Just says “I sent the quote”. I say when can you get here and do it and he replies with next week. I tell him about how we spoke over a week ago about how time sensitive this was and his companies lack of getting back to me being the reason for the delay and he just says next week and is laughing at me on the phone. I don’t know if anyone reads these but if you are considering hire these people for anything please don’t. I have been in the restaurant business for almost 20 years and have never dealt with anyone like this.