Debarros Septic

DeBarros Septic pumps, cleans and troubleshoots septic systems around Marstons Mills and the mid-Cape. The Better Business Bureau carries the operation under the fuller trade name Pete DeBarros & Sons Septic Service, on the same phone line, as a one-employee sole proprietorship that started on 1 April 1982 — forty-four years in the same trade — and grades it A+. What homeowners write about most is honesty on price. A customer in July 2026 told Shawn the tank was 1,500 gallons because that is what a previous company had said; when the job was done he was told it was actually a 1,000-gallon tank and charged less than quoted. "He could have charged me the price quote and said nothing," the review says. A 2022 customer with a fifteen-year-old pump failure wrote that two other companies walked to the tank lid, left within a few minutes and emailed prices the next day, while Sean sent Chad Hathaway, a Massachusetts Title 5 inspector, who spent close to forty-five minutes checking the basement alarm, the wiring, the breakers and the switches before quoting anything. Speed in a genuine emergency is the other recurring theme. A homeowner who discovered an overflowing tank shortly after buying a house — having been told it had just been pumped and inspected — wrote in 2022 that nearly every company they called quoted three to five business days, and DeBarros did not. A 2023 customer who needed the clean-out located before pouring a patio said they came within an hour of being asked. The rest of the record is people describing being taught something about their own system. A 2024 reviewer with an ageing septic system wrote that he was walked through the whole thing, given a full breakdown and offered three options — two ways to keep it going a while longer and, third, replacement — rather than being pushed straight to the expensive one. A 2022 reviewer noted the crew put the grass back over the hole. Several are repeat customers: one has had both their own and their parents' systems pumped for years, another simply writes "Use them every year. Won't use anyone else." Across Google the business holds a 5-star average from twenty ratings, and every one of the fourteen written accounts on file, running from 2021 to 2026, is five stars. If you are calling, the practical things to settle up front are the same as for any pumper: confirm the actual tank size before you agree a price, ask whether the visit includes a Title 5 inspection or only a pump-out, and — since this is a one-person operation — ask what happens if your emergency lands on a day the owner is already booked.