Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from DeMeo Heating & Cooling. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
DeMeo Heating & Cooling operates in Hyannis on Cape Cod and is registered with the Better Business Bureau as Whitecap Plumbing & HVAC, Inc., with "DeMeo Heating and Cooling" listed as the same company's alternate trading name. It is run by owner Eric DeMeo and states 8 years in business on its BBB profile, working across HVAC installation and repair as well as general plumbing -- water heaters, boilers, ductless mini-splits, and drain and backflow work. Several detailed customer accounts from 2023 and 2024 describe a business-owner mini-split installation handled attentively from start to finish, a full central heat and air conditioning replacement completed on time with equipment options matched to budget, and one customer noting Eric fixed an unrelated dishwasher valve while on-site for an HVAC job. These reviews read as specific and first-hand rather than generic. That record sits alongside serious complaints. A 2026 Google review alleges the business improperly converted a natural gas system to propane, damaged a furnace, and then did not respond to follow-up attempts. A separate, more extensive 2024 Google review alleges the owner falsely claimed a "preferred diamond Mitsubishi contractor" status, describes a full HVAC system replacement that stretched past three months and was left unfinished, damage that required hiring a roofer to repair, and unlicensed electrical work attempted on the job. A 2024 Angi review separately reports no paperwork, lost rebates, incomplete work, and no invoice provided. Two undated BBB reviews describe a similar pattern, though their full text was not retrievable. Google's own rating for the business is 1 star from 2 reviews, while HomeAdvisor and Angi (a mirrored listing with identical review content) show 4.4 from 14 -- a sharp divergence worth weighing directly against the specific complaints above rather than the headline number alone. Anyone considering this company for a significant HVAC installation should ask directly about licensing for any electrical work, get a written contract and timeline in advance, and confirm manufacturer-certification claims independently.
this man put my family in danger by not converting the natural gas to propane and fried our furnace. This man is so irresponsible and is now hiding from facing what he did wrong. We keep reaching out to him but he won’t respond. Do not use this company.
DO NOT HIRE THIS COMPANY!!! If I could give a minus -100 stars I would. Nightmare scenario, incompetence, unprofessional, shoddy work, and the owner Eric Demeo is a HUGE LIAR!! Talks a good game, delivers on nothing. Hired to replace my entire HVAC system. Eric claimed to be a preferred diamond Mitsubishi contractor which was also a lie. Was promised a two day install, took over 3.5 months and never finished!! Left the jobs a huge mess, had to hire a roofer to fix a hole he left with a pipe dangling out! Nothing but delays and excuses. Tried to do electrical work on his own and he’s not a licensed electrician, I had to hire and pay an electrician to fix his failed attempts. Never passed inspection and he stopped responding to texts, calls and emails! I was forced to hire another HVAC company, BRIGGS MECHANICAL. Outstanding! They were amazing, They had to reset lines, install pans under units, reclaim all refrigerant, reinstall proper amounts, set and mount air handlers (he left the wobbly and crooked), rerun PVC piping, re-run pinched copper lines from splitter unit, install 3 kumo cloud devices which Eric claims were installed (no surprise, another lie). Overall a horrible experience. This is not all of it, there’s even more details that is not worthy of my time to articulate. I just hope people can see this review before hiring this pretender. Contractors like Eric give the HVAC industry a black eye. He takes no pride in his work and has a major lack of integrity!
Choosing Eric and his team for our HVAC mini-split installation at our business was a top-notch decision. Right from the start, Eric truly understood our requirements, suggesting an affordable and efficient solution, while ensuring we were kept in the loop throughout the entire process. The installation was conducted seamlessly, with the team demonstrating utmost respect for our workspace, leaving no trace behind once done. Moreover, Eric's detailed explanation on operating and maintaining our new system demonstrated their commitment and attention to detail. What stands out most is knowing Eric is always just a phone call away for any future support we might need as he is always responsive. I wholeheartedly recommend Eric to anyone looking for dependable HVAC services.
Customer service was horrendous.No paperwork and now I lose all rebates because they said they would handle it.I can't get anyone to answer me and now am out even more money.I would not do business with them ever again.Not all services completed plus no invoice
Very responsive and fairly priced. Went above and beyond to do a few small extra things.
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1 change recorded — last scanned Aug 27, 2026.
Transparent diagnostics5.0
Repeat, years-long customers5.0
Decades-long customers5.0
Honest, no-upsell service5.0
Honest pricing5.0
