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Disaster Specialists is a fire and flood restoration company in Sandwich. A customer who had a broken water pipe in a Cape Cod home while away says its people showed up promptly with the fans and other equipment needed to start drying out the kitchen right away. That customer says the company took over everything from immediate mitigation to hiring contractors and specialists to repair the damage, listened to requests about preserving antique details in the very old house, worked directly with the insurance adjuster and came in exactly on budget. A customer whose house was hit by a massive tree in the Blizzard of 2026 says Rich and his team did repair work that was thorough and clean. A recent customer says Rodney Champagne painted the ceilings and was neat and respectful. A 2026 customer with ice dam damage said a worker named Ron G repaired the ceiling, installed sheet rock, did plaster with texture and repainted the ceiling and the entire room. A 2026 customer with a burst pipe said the owner came right away, and over the 10 or so days the job took, people came to dry things out, do demolition, repair and paint. A 2025 customer whose renovation turned up mouse nests behind the walls said the company visited the next day, HEPA vacuumed and disinfected every exposed wall and ceiling, and did the work efficiently, so cleanup could be complete before a scheduled walk-through with the contractor. Its Massachusetts construction supervisor license (csl), number CS-055731, held by RICHARD J LENNOX, is active on the state registry. The Better Business Bureau gives an A+ grade, says the business is not accredited and names Richard J. Lennox as president. A 2024 reviewer wrote that the company hires small family business contractors but refused to pay them once the job was completed. A 2024 customer who had a large fire with extensive water damage said they were pushed to sign a waiver, and that after the insurance company denied what the customer called overcharges and unnecessary costs, requests for cost figures were avoided while work that was never approved kept being added, ending in a bill the customer said could not be justified.
I had the misfortune of experiencing a broken water pipe in my Cape Cod home while I was away. After turning off the water supply, I immediately looked up a disaster mitigation company online. The first one I chose arrived within an hour, assessed the problem, and had me sign multiple documents on their iPad, promising to email me copies later that day to read more fully. Then, they left! Nothing had been done. They said they'd return the next day. I was speechless. I made another search and wound up calling Disaster Specialists. What a difference! Their folks also showed up promptly, but actually arrived with the fans and other equipment needed to start drying out our "disaster" kitchen right away. I signed a single paper, and they took over everything from immediate mitigations to, at my request, hiring of contractors and specialists to repair the damage. In addition to getting right on it, they did absolutely beautiful work. And, importantly, they listened to our requests about preserving antique details in our very old house and returned our kitchen to it's pre-disaster state with perfection. They also worked directly with the insurance adjuster and came in exactly on budget. Cordial and helpful representatives including project managers, office staff and even the owner were responsive, communicative and professional. Thank you Disaster Specialists for a job done well and done right!
I had hidden water damage and the Disaster Specialists were fabulous. From the estimate to the remediation work was professional, courteous, knowledgeable and they did an above and beyond job. Rodney came and looked at the job requirements and was extremely knowledgeable and answered all my questions quickly. Mike and his team worked so well together it was quite impressive. He took the time to explain things to me and he and his team took the utmost care of my home and belonging. Truly an above and beyond job. From the owner to every employee that I dealt with, including the office, were professional. I would highly recommend Disaster Specialists of Sandwich Ma
Disaster Recovery ( Rodney Champagne) did a great job painting our place as the final stage of our cleanup effort. He was very detailed in his prep work, as well as the actual painting and cleanup. Great job!
Excellent work! The employees were very professional, courteous, efficient and cleaned up the area after the job was done.
Rodney Champagne was excellent today! Painted our ceilings. Was polite, neat and respectful. Really appreciated his attention to detail and neatness.
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2 changes recorded — last scanned Sep 30, 2026.
Rebuilt a home lost to fire in 8 months5.0
