Verified record
A January 2026 customer described Oceanside Restoration handling water-damage mitigation and demolition after a flood from an upstairs condo left their unit uninhabitable. The customer credited Jon Bryan with listening to concerns, answering questions and keeping them informed throughout the work. They also said he acted as a liaison with the insurance company and condo board. Based in Hyannis, Oceanside says it provides 24/7 emergency restoration across Cape Cod, Martha’s Vineyard and Southeastern Massachusetts. Its stated work includes water, fire, smoke and mold damage restoration, property cleanup, board-up services and storm or vandalism cleanup. The company says it works directly with customers’ insurers on claims. Oceanside dates its founding to 1971 and describes itself as family owned and operated. According to its website, Steven Jenney started as a field technician in 1987 and purchased the company in 2012. The customer accounts include a serious complaint. In a July 2024 Google review, a customer who had lost their home to a fire accused the company of dishonesty and theft, said workers walked off the job when confronted, and said they did not hear from the company afterward. Those are the customer’s allegations. A separate April 2022 reviewer described a same-day response when they discovered flooding and said Oceanside stayed with them. The January 2026 condo customer praised both the completed mitigation and demolition and Jon’s communication during the process.
“Here, a crew from Oceanside Restoration worked to close in the building.”
“WEST YARMOUTH 07/24/19 A salvage crew from Oceanside Restoration begin to remove a section of the Sands Inn roof which blew off into a marsh behind the facility during Tuesday's tornado.”
OUTSTANDING SERVICE! From the very first call, I had an amazing experience working with Oceanside Restoration. Most especially, I want to recognize Jon Bryan (JB) who did an exceptional job - he was extremely patient, professional, dedicated, considerate and served as a great liaison between myself, the insurance company as well as the condo board. After experiencing a devastating flood, resulting from water running from the upstairs neighbor’s condo, my unit was uninhabitable and had to be demolished. I was overwhelmed. However, Jon listened to all of my concerns, and was always available to answer all of my questions. As a result, my fears were put aside, and I was confident that he would do an amazing job. Not only did he do an excellent job with completing the water damage mitigation and demolition, but he kept me informed throughout the entire process. He was committed to doing an exceptional job, and handled everything with care. It is very rare to find someone that is not only highly skilled, but truly invested in doing an exceptional job, while giving their customers’ peace of mind. I highly recommend Oceanside Restoration and Jon to anyone that values quality work, great customer service and an outstanding job. Jon went well above and beyond the call of duty, and exceeded my expectations.
Amazing crew of guys! They went above and beyond for me.
Liars and thieves! When they were confronted they walked off the job. Never herd from the company. It is devastating to lose our home to a fire and we trusted everything they were telling us but it was all lies.
Listen up, people. This is the resource you need when your house is flooded and destroyed. Don’t mess around. Oceanside was there the day I found a problem and they stayed with me. I am lucky I found them. The rest of the story is tragic, but Oceanside is the best!
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2 changes recorded — last scanned Sep 30, 2026.
Walk-in showers and grab bars4.9
Named project managers4.8
Whole-house remodels4.5