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Verified record
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- Not rated by the BBB
- 6 work photos
Highlights
- Stair runner install — 2018 review cited mismatched pattern and fraying edges
- Follow-through — 2018 customer said a promised new rug never came
East Coast Flooring Specialists installs flooring, including stair runners. In a 2018 Google review, a customer described a stair runner installation where the pattern did not match up, the carpet was fraying on the edges, the sides were uneven and tack strip nails were poking out of the carpet. The customer called Andre very nice and said he agreed and promised new rug samples and a new rug at no extra charge, but two months later the customer had not heard back despite calling and emailing several times a week.
Read the comments
Most recent comments
- 1.0Aug 7, 2018
Absolutely horrible experience - it seems as if these people have never installed a runner on stairs before. Andre was very nice, however, when the job was done, the pattern did not match up, the carpet is fraying on all of the edges, the sides are uneven and go right up to the base board in some places, and the tack strip nails were poking out of the carpet! When I told Andre I was unhappy, he agreed, and said he would take care of it, send me new rug samples, and install a new rug for no extra charge. That was two months ago and despite me calling and emailing at least a few times every week, I have not heard a thing from them. Absolutely terrible - avoid this company at all costs.
— Leah WaldoView on Google Reviews ↗
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from EAST COAST FLOORING SPECIALISTS. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
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