Eastern Propane & Oil

Eastern Propane & Oil was founded in Danvers, Massachusetts, in 1932, according to a bpnews.com article. In a 2023 review, a customer who ran out of propane said a truck arrived in less than 30 minutes at 11:30 PM on a Friday night, and Chris refilled the tanks, walked them through reading the meter, checked that the appliances were working and performed a full leak test with printed results. An lpgasmagazine.com article says the Clement family established the company as a hardware store in Danvers. A 2017 laconiadailysun.com article called it the 15th largest propane gas retailer in the country. In a 2026 review, a customer who said they had used Eastern on over 20 installations in three years wrote that they come through every time. In a 2026 review, a customer thanked Claude, who grabbed a shovel and carved a path through the snow to the propane tank instead of turning back. In a 2023 review, a customer thanked Bob D., who delivered their propane and helped them get through an icy and snowy gate. A 2022 reviewer who switched from Amerigas said Eastern had new tanks installed on the property in 48 hours. In a 2021 review, a customer said the team came out to install a furnace in their shop, arrived when they said they would and explained everything that had to be done. A 2025 reviewer said James fixed the problem in no time. In a 2025 review, a customer said a delivery came earlier than the date they had been given, while they were not home, and doubted the 150 gallons the company said it delivered because the tank showed only three quarters full. In a 2024 review, a reviewer said the company placed two 1,000-gallon propane tanks on the property without a permit or approval, that Patty was rude when asked to remove them, and that the manager, Ron, could not find permits and gave inaccurate information about laws on storing liquid petroleum gas. A 2024 reviewer said a salesman who came out to give a price was rude, had no interest because the job was small and never sent a quote. In a 2023 review, a customer with home oil and restaurant propane accounts on autopay said Renna from the credit office threatened to send the account to the company's attorney for non-payment and was condescending, that propane deliveries were then made pre-paid and on call, and that calls asking for someone else were never returned. In a 2022 review, a customer said the bill ran over $500 in the dead of summer and the company would not send someone to check meters from 1986, saying the heat must be on, while the bill kept going up $300 to $500 every month after the heat was turned off.