Verified record
F. J. Chard & Son, Inc. is a Burlington, Connecticut heating, cooling and plumbing company that says it has been answering emergency plumbing and HVAC calls since 1947. Its website names a service area running from Avon and Bristol to Simsbury, Southington and West Hartford. Connecticut's state registry shows HVAC licence HTG.0388357-S1, held by JAMES A CHARD, as active. A 2022 customer said the company installed a heat pump and furnace, a hot water heater, faucets and a toilet, and thanked Jim, Shane and Ron by name. A 2024 customer wrote that the company had been their contractor for 30 years and that the staff, including apprentices, were professional and courteous. A 2023 customer called them easy to work with. A 2024 customer who reported uneven heat and hit-or-miss hot water said a technician told them the furnace needed no maintenance and turned the water temperature up to 190°, above the 180° limit in the furnace manual. That 2024 customer wrote that a pressure valve then blew, leaving water damage in a half-finished basement, and that a son-in-law fixed the issue.
Tried to give business to a local company. Explained in detail that sometimes our back bedrooms would not get heat and taking a shower was hit or miss with hot water. We either had all the hot water we needed or cold showers. A technician came out said our type of furnace didn’t need maintenance and it was working fine. Although annual maintenance was clearly marked on the furnace. He turned the water temperature up to 190° which the manual for our furnace says not to exceed 180°. Now when we did have hot water it was way too hot and I have grandchildren that I had to worry about getting burned. Had the tech performed simple maintenance of bleeding the system and changing out the tempering valve the problem would have been fixed. Instead a pressure valve blew and I have water damage to my half finished basement. I have to treat for mold and redo my basement. I had my son-in-law fix the issue. Thanks for the $160+ lesson.
This is a reliable, trustworthy company. Excellent work and the staff, including apprentices, are professional and courteous. They've been my contractor for 30 years.
These guys do good work and are easy to work with.
Highly recommend. Installed my heat pump/furnace, hot water heater, faucets and toilet. Work/service is excellent. Thank you Jim, Shane and Ron.
Specializes in
Also offers
Service area
1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from F. J. Chard & Son, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Languages
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Prompt reply to an early-morning message3.7
Same-morning furnace repair2.9
Emergency oil fill within 15 minutes5.0
Clog diagnosis3.4
Heating replacements3.7
Honest second opinion: boiler repaired, not replaced4.3
