Verified record
G C Inc Custom Builders — also filed with BBB as G.C. Custom Builders, Inc. and doing business as G.C. Electric, Inc. — is a residential general contracting firm based in South Dennis, MA. The company self-reports to BBB that it was established in Massachusetts in 1973 and incorporated in 1992, with president Glenn Crafts and clerk Robin Crafts running the firm and about 6 employees on staff. The public record on the work itself is thin and mixed. Google shows a 3★ average from just 2 ratings, and the one detailed written review on file, from 2020, describes a low-bid job where the reviewer says the crew used materials not suited to exterior work, damaged the bathtub, floors and baseboards, and installed a bathroom exhaust fan without proper flashing — leading to roughly $5,000 in water damage the homeowner had to pay to fix, along with complaints about left-behind cigarette butts and a dismissive response when asked to be more careful. BBB rates the firm A+, though it is not a BBB Accredited Business — that letter grade reflects BBB's own business-practices criteria, not customer satisfaction, and shouldn't be read as offsetting the 2020 complaint above it. No licence number or services list appears on the public profiles reviewed here. With only one written review on file and it describing a significant, specific problem, anyone considering this long-running outfit should ask for recent references and get the scope of work and any warranty terms in writing before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from G C Inc Custom Builders. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
They were the lowest bidders on my project & it’s obvious why. They used materials not suitable for exterior work outside. Cut corners wherever possible. We’re negligent about caring for my personal property (ei bathtub, floors, baseboards, etc). They installed a fan in my downstairs bathroom & didn’t flash it properly so I have to pay over $5000 to fix the water damages. They littered cigarette butts all over the property & were extremely disrespectful when asked to use more care around our house. If I could give them a lower rating I would. DO NOT HIRE THIS INCOMPETENT COMPANY!!
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Added 1 new comment, added 2 new photos, established 2.5 rating
Sustainability focus5.0
Aging-in-place bathrooms4.9
$1.5M conversion into 24 rental units4.4
Trauma and unattended-death cleanup, done compassionately5.0
Repeat customers for decks and rot repair3.1