Green Energy AC Heating & Plumbing Repair

Green Energy Mechanical, trading as Green Energy AC Heating & Plumbing Repair, has been working on Norfolk County houses since 2008 — a family-owned company doing HVAC, plumbing and electrical work for homes and businesses. Speed is what customers describe most concretely. A furnace that quit in February 2026 was seen the next morning by Byron, who diagnosed and fixed it on the spot. In January a boiler problem that had gone unsolved got a second opinion from Byron Ortega, who was there 90 minutes and left it working. That same month a homeowner whose heating was partly down in midwinter got a slot right away, and a household whose heat pump driver failed was fitted in the following day. In April an air conditioner whose condenser fan and compressor would not stop running was promised a mid-day visit on a morning call to Tom, and Byron arrived with a couple of solutions. Several jobs arrived after somebody else had failed. In April 2026 a customer whose air conditioning had already had two unsuccessful visits from another company turned out to be two pounds short of refrigerant. In September 2024 Tom Stinchfield spent half a day on a fault other technicians had not been able to find. In March 2025 Gabe and Michael took on the aftermath of a three-year-old installation by another firm, found the issue and laid out the options. The plumbing side runs the same way. Anthony Z found a gas leak during an inspection in May 2025 and worked the afternoon to fix it before checking the rest of the plumbing. Tom Stinchfield replaced a kitchen radiator with a new cover and end pieces and bled every other radiator in the house before the 2024 Christmas holiday, and in November that year came out well after hours when a customer's heat went out. Getting called back is the weak spot. A customer writing in March 2026 said that after three further calls, each promising a same-day callback, none came, while an automated bot kept texting to ask whether they wanted to proceed with their estimates. In January a customer left without heat said the technician did not understand a common Nest thermostat, that waiting on the phone for support ran past an hour, and that no advice was offered for a very cold night. A March 2026 customer praised the installation itself but ran into problems with the Mass Save rebates. The Better Business Bureau accounts, which carry no dates, raise complaints about pricing, a warranty and persistent up-selling after installation; the bureau itself accredits the company at an A+ grade. The company holds an active Massachusetts electrical licence, number 8670, in its own name. For heating, cooling or plumbing repair across Norfolk County and the nearby suburbs — particularly a fault another company could not find — this is a strong call; get the callback commitment and the quote in writing, and ask who files the Mass Save rebate paperwork if a rebate is part of your decision.