Regional · Salem, MARegional · 197 Derby St, Salem, MA 01970, USA
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Bathtub repair is the whole point here, not a sideline. Happy Tubs is tied to Salem in third-party listings, while its own website says it offers bathtub repair, jetted tub repair, and shower repair with a transferable warranty and serves all of DFW; it also says it works as an authorized service technician and warranty-service representative for manufacturers. The review picture is positive but not especially deep. Google shows 4.7 stars from 12 ratings, and the broader review history in hand runs to 10 reviews spread across four sources from 2015 to 2025, which points to a small but established stream of customer commentary rather than a big, heavily reviewed shop. People looking them up will mostly find a repair specialist: third-party descriptions center on damaged bathtubs, including chips, cracks, rust, acrylic, porcelain, and cultured marble, and one outside mention describes a referral from Kohler customer service for a jetted-tub repair handled by an assigned technician. The main thing to clear up before booking is where they actually operate. The business is presented here with a Salem, Massachusetts address, third-party mentions place it in Salem, and the site itself says it serves all of DFW, so ask which market the crew for your job covers and whether the posted contact information matches your area. If your repair is tied to a manufacturer warranty, it is also worth confirming whether your tub or shower brand falls under the warranty-service work the company says it handles. Happy Tubs makes the most sense for a homeowner trying to save a damaged tub, shower, or jetted tub rather than replace it outright. Before you schedule, confirm service area, warranty eligibility, and the exact type of surface or system they repair so you know you are talking to the right branch and the right technician.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Happy Tubs Bathtub Repair. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Arnold was awesome! Very knowledgeable and great customer service skills.
Happy Tubs! Happy Customer! Arnold from Happy Tubs did a terrific job replacing our tubs seized motor, in tight quarters. He was professional and personable. I would recommend this service to anyone in need of repair.
Our Kohler shower base arrived damaged with a 2" chip in the front. Brian scheduled an appointment within two days of me contacting him. Arnold was prompt, professional and courteous. Most importantly, the shower base looks perfect. We couldn't be happier!
Arnold from Happy Tubs just fixed my whirlpool tub - excellent service. On time and timely with the repair. Highly recommended.
We needed one of our Kohler DVT solenoid valves replaced on our shower so I contacted Happy Tubs based on a referral from Kohler customer service. Brian from Happy Tubs immediately texted me on the next business morning with all the pertinent repair details and then he scheduled the appointment for us. Arnold was assigned to our repair and he conveniently texted me to provide his eta just before he arrived and he was right on time! When he arrived he was super polite, totally professional, very knowledgeable and so friendly. He replaced the solenoid in short order and we were thrilled at how fast it all happened. THANK YOU HAPPY TUBS! Brian was great at scheduling and Arnold was great at repairing. We highly recommend Happy Tubs for any of your Kohler repairs. Awesome!!!
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Re-analyzed rating 4.0 → 3.9
Added 11 new photos, re-analyzed rating 4.2 → 4.0
Tile and grout work4.4