HiTech Windows & Siding Installations

HiTech Windows & Siding Installations is a Methuen crew built around one name that keeps coming up: owner Bill Chase. Across roughly six years and 160 Google and Porch reviews (4.7★ and 4.4★ respectively), the same story repeats — a homeowner gets several quotes, HiTech doesn't push, and a small named crew shows up and gets windows, siding, doors, or a roof done cleanly. Specific jobs pile up: five windows replaced on an unheated barn followed months later by eleven more, 25-plus windows across a whole house, an entry-door swap, storm doors reset and sealed before winter, and porch siding repaired after a ladder had punched a hole in it. Reviewers name installers like Nick, Ben, Yuri, David, Dmitry and Jack, and several say they've called HiTech back for a second or even fifth project — one homeowner reports using them since the early 1980s. That long a record also carries real complaints. A handful of reviewers describe no-shows for scheduled estimates or installs, including one who took a day off work for an appointment nobody kept. One reviewer says HiTech held a $15,000 deposit for six months, offering an excuse each time they called, before eventually refunding it for lack of available workers. Another reports the wrong type of foam — expanding yellow instead of the non-expanding kind — used around a commercial door frame. A few reviewers say the company kept calling after being asked to stop. Before booking: ask who specifically will run your job and get firm dates in writing, especially for a larger project — the delays and the deposit complaint both trace back to scheduling and follow-through rather than the finished work itself, which reviewers consistently call clean and professional. For a standard window, siding, or door replacement handled by the regular crew, the record here is long and mostly positive; for a bigger custom job, get a clear written timeline before signing.