IndoorDoctor

IndoorDoctor is an environmental testing company based at 35 Manchester Rd in Derry, New Hampshire, hired for certified mold inspections, indoor air quality testing and specialty environmental sampling such as allergen and water analysis. The company says it is owner-operated by Jeff Bradley, an environmental engineer with degrees from West Point and Southern Methodist University, describes itself as 17 years in business with more than 30,000 inspections since 2009, and lists Council-certified indoor environmental consultant and microbial consultant credentials. It is explicit that it tests and identifies only, and does not remediate. People who hired them describe the same visit again and again: a technician (Justin, James, Sean and Jesse are named repeatedly) who arrives on time, checks every room, often samples outdoors for comparison, and explains what the readings mean without alarmism. Homeowners in 2026 say they came away understanding hidden mold and asbestos problems at two houses, got a written report with remediation guidance, and in one case reached the owner directly and had him on site the next morning. Several describe themselves as repeat customers who book same-day testing for peace of mind, and one 2025 reviewer said the tech did not seem to be trying to take their money. Google shows a 5-star average from 101 ratings and Angi a 4.9 from 164, with ten reviews in the last six months and none negative. The independence the company advertises, having no stake in follow-up remediation work, is something reviewers themselves single out as the reason they trusted the findings. The complaint side is thin but specific: one Angi reviewer in 2025 said the inspection gave them the all clear, they later found a problem, and calls and emails afterward went unanswered. Another 2025 reviewer, otherwise satisfied, noted that the report is the end of the road and a separate remediation pro still had to be hired, which is exactly how the company describes its service. The Better Business Bureau lists an A+ grade and accreditation. Press coverage from 2012 to 2018 quotes Jeff Bradley on seasonal air-quality concerns in New England homes. For a homeowner who wants an independent read on mold, air quality or moisture before committing to remediation, this is the kind of firm to call; confirm what the report will cover and how post-inspection questions are handled, since the one unhappy customer's issue was follow-up rather than the visit itself.