Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from M Kibbe Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
M Kibbe Plumbing and Heating is a Sturbridge plumbing business offering residential, commercial, and industrial plumbing and heating work. Its website says the company has 23 years in business and handles installations, water heaters, ductless mini splits, sewer lines, and heating repairs. Customers describe emergency boiler and water-heater repairs, furnace troubleshooting, fixture replacement, pipe work, and commercial-building repairs. Across 25 reviews dated 2025–2026, reviewers often mention prompt response, fair pricing, clear explanations, careful cleanup, and efficient work; HomeAdvisor and Angi each show 5.0 from 22 ratings, while Google shows 4.9 from 31 ratings. There is one serious recent account to discuss before booking. In an August 2026 review, a customer said they paid $185 for a leak assessment, the appointment was missed, and a subsequent text exchange felt insulting. That complaint sits alongside many positive accounts, but it is specific enough to ask about scheduling and communication for urgent work. M Kibbe looks suited to homeowners and property managers seeking plumbing, heating, or water-heater work, including emergency response. Confirm the scope, arrival window, estimate, and who will handle the work before authorizing a job.
Extremely unprofessional and offensive experience. I paid this business $185 just to look at a hidden plumbing leak. We agreed on a repair appointment between 9-10 AM. Not only did he completely fail to show up, but when I texted him to ask if he was still coming, he sent an insulting text message accusing me of not being sober, claiming it was a 'liability.' I am a local resident dealing with a serious household issue, and being insulted by a contractor I already paid is unacceptable. Do not trust your home or your money to this business. Save your time and call a professional who respects their customers. Ryan at Latour Plumbing is an absolute lifesaver! I called him after another contractor took my money and completely flaked on an urgent hidden pipe leak that was spiking my water bill. Ryan went completely out of his way to show up early on a Sunday morning before his regular shift even started. He located the problem instantly and fixed the leak in two seconds. He only charged me $125 and explicitly waived the emergency weekend fees just because I am a local resident. Honest, incredibly fast, polite, and truly cares about the community. If you need a plumber in the area, do not hesitate to call Ryan at Latour Plumbing. Highest possible recommendation!
Boiler valve blew flooding my basement on the weekend. Called M Kibbie, Matt answered while grocery shopping. Came over within the hour and fixed the valve and installed a new expansion tank. Very reasonable prices even with the emergency response on a weekend. Very professional and knowledgeable. Will most certainly use him on future projects/ issues.
I am so pleased with Matt Kibbe Plumbing and Heating. Very professional, clean up perfect and very reasonable priced for the services performed. Thank you so much Matt and Richie!! 👏🏻👏🏻👏🏻👏🏻👏🏻⭐️⭐️⭐️⭐️⭐️☺️
The BEST hiring a HVAC service experiences I’ve EVER HAD! Our furnace kept shutting down after 10 seconds and we couldn’t understand why. Matt was very knowledgeable and great at explaining the issue. My wife and I were at our wits end with our previous HVAC service provider and they did a sham job at multiple times the cost that Matt quoted. He was quick and responsive, courteous, personable. The type of guy you want to have a beer with after! I wish they were all like you Matt! THANK YOU BROTHER! -Sid M
Matt’s done it all for us from replacing shower heads/faucets/toilets to revamping our pipes with new fittings. He’s always responsive, professional and really pays attention to detail. We always know when we reach out to Matt that the project will be done timely and done right.
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Added 46 new photos
Established 4.0 rating
Transparent diagnostics5.0
Honest, no-upsell service5.0
Repeat, years-long customers5.0
Honest pricing5.0
Decades-long customers5.0
Detailed leak repairs3.7