Verified record
Massachusetts Pro HVAC LLC's website names Shrewsbury and describes residential and commercial HVAC design, installation, repair and maintenance. A 2025 customer said Luciano and his team installed a Mitsubishi Mini-Split 18000 BTU system, and that Luciano explained the options, sizing and placement before the installation. That 2025 customer said the team routed the refrigerant lines and tested the system before completion. A 2025 customer said they hired the company to install a new air conditioning system in their new home and that the installation was fast and clean. A 2025 customer said that after their furnace stopped blowing hot air, Luciano was out the next morning. A 2025 customer said Luciano came the very next day to check an HVAC issue and sent a member of his team to New York to collect the parts. That 2025 customer said Luciano and his team got the AC working ahead of schedule, working as late as 9PM. A 2025 customer who scheduled routine maintenance said the technician explained everything he was doing. A 2025 customer, writing in Portuguese, said the company resolved a problem with their heating system quickly without trying to push unnecessary services. A 2025 customer who found the company through a Facebook group for a basement renovation said Luciano cleaned up after himself and made sure other construction crews could work in parallel. A 2025 reviewer who said they did not hire them for the job they were working on described the owner as punctual, kind and knowledgeable. A 2025 reviewer gave one star and wrote that all the company cared about was the money it made. Google shows 4.7 stars from 23 ratings, and Thumbtack shows 5.0 stars from 3 ratings.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Massachusetts Pro HVAC LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
📞 CALL THEM FIRST! ☎️ No need to shop around! I am so grateful to Luciano! He was so professional; taking the time to explain the problem, the cause and the fix. From the initial point of contact via text message, he was responsive and replied within the hour. After I told him our furnace stopped blowing hot air, he made us a top priority and was out the next morning! We are so grateful, happy and warm, lol. Thank you a million times over, Luciano!!!! why T I said he we have 2 hairless cats. Ge came out the following morning He was m punctual, even giving me a 20 minute heads up prior to arrival. The problem was addressed immediately, and within minutes the job was completed. 👍🏻 Rgabjbbnjj
Had a great experience. Did everything on time as planned. Great communication and the process was great. Price was very reasonable. Would highly recommend this company!
Fantastic installation experience! Luciano and his team did an outstanding job installing my Mitsubishi Mini-Split 18000 BTU system. From start to finish, the entire process was smooth and professional. Luciano was punctual, courteous, and extremely knowledgeable about mini-split systems. Before the installation, he carefully explained the different options, sizing, and placement to ensure the best efficiency and comfort for my home. The installation itself was flawless—clean, precise, and completed right on schedule. The team paid close attention to every detail, from neatly routing the refrigerant lines to thoroughly testing the system before completion. Luciano also took the time to walk me through the system’s functions, including how to use the remote for both heating and cooling. The unit has been running perfectly since day one—quiet, energy-efficient, and maintaining the ideal temperature throughout the house. I highly recommend Luciano to anyone seeking top-quality mini-split HVAC installation. Excellent craftsmanship, great communication, and truly fantastic service!
Terrible company. All they concerned was money they made. They won’t care about customers. Don’t hire them. You will regret.
I found them through a Facebook group for my basement renovation. Luciano is polite, knowledgeable and extremely professional. He offered competitive pricing, was transparent in his communication and committed to finish his job on schedule. He made sure he cleaned up after himself and ensured that other construction crew can function in parallel. I would recommend Mass Pro if you are looking for a reliable HVAC technician.
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Sep 30, 2026.
A/C fixed with the air back on before Ned left4.9
Heat pump installation4.4