Verified record
Monroe Comfort Air Inc. is listed in Shrewsbury and works on residential heating and cooling systems. Angi says the company has been in business since 1968, serves central and eastern Massachusetts, and offers free estimates on installations; these are the company’s own claims. The profile names water-heater installation, gas piping, furnace installation and repair, boiler or radiator work, and air-conditioning installation and repair. People reviewing the company describe furnace, combi-unit and air-conditioning work. In reviews from 2021 through 2024, homeowners mention quick callbacks, prompt or same-day availability, clear explanations, clean work areas, reasonable pricing, and help understanding installed equipment. One 2022 account describes air-conditioning repair during a heat wave; another says a new furnace was installed between Friday and Monday. The written review history is dated, with the newest quoted review from July 2024, and platform headlines differ: Google shows 4.1 from 18 ratings while Angi shows 4.9 from 113. Before booking, ask how the $95 diagnostic charge applies and what an installation estimate includes. Confirm equipment and scope for furnace, boiler, combi-unit, water-heater, or air-conditioning work, along with timing and maintenance guidance. Monroe Comfort Air looks suited to homeowners seeking HVAC repair or replacement and gas-heating work in central Massachusetts, with the exact job, price, and schedule worth confirming directly.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Monroe Comfort Air Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Strongly recommend Charlie! As a result of my neighbors recommendation, I called Charlie, owner of Monroe Comfort Air, and left a VM explaining one of my A/C units wasn't working. Within an hour Charlie returned my call, ran through some diagnostic questions which resulted in determining the root cause, the dual capacitor was broken. He came the next morning and installed the new capacitor, and while here determined my other unit was low on refrigerant so topped it off, thus avoiding another future problem, all during a heat wave where he was already overloaded with other customer calls. Charlie is one of a kind: honest, transparent, responsive, and explains, in simple terms, what's wrong and doesn't recommend things that aren't necessary so his pricing is reasonable and fair.
Excellent service! Showed up when he said he would. Very clean, friendly, and knowledgeable. I would highly recommend to anyone! Very considerate!
I called Friday by Monday my brand new furnace was installed by them. It was in the cold winter and I was so glad they were so fast with wonderful service and reasonable price.
Charlie Atchue from Comfort Air is professional, responsive, punctual, quick and reasonably priced. He has attention to detail and cleans up post work performed. He installed a new combi unit at my house a while back that works like a gem and he recently showed me how to self-maintain the unit on annual basis to avoid unnecessary maintenance costs in the future. It is an easy DIY task. Charlie is A1.
Charlie responded quick, answered all my questions, gave reasonable rates for install and got the work done professionally the same day. Couldn’t ask for more. I am glad that I have found a good hvac company for all my heating and cooling system services
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Added 10 new comments, added 8 new photos, established 3.7 rating
Same-day fix during a heat wave5.0
Rapid response4.8