Methuen Glass & Mirror

Kevin, Rich, and the rest of the crew at Methuen Glass & Mirror keep showing up by name in reviews about shower installs — the shop has operated in Methuen for 25 years, according to its Better Business Bureau file (the company's own website says 'over 20 years'), and its BBB rating is a straight A+. The shop's specialty is custom glass showers, and recent reviews describe the process in detail. A September 2024 review said Rich came out to measure, ordered the glass, then returned with another installer to put in a shower enclosure in one morning, calling it 'quick, easy, and worth every penny.' An April 2024 review praised the finished shower's quality and said the price beat other quotes around. In February 2026, a reviewer said Ken handled the measuring and design while Q and Kurt did the installation, calling the whole experience a pleasure. Auto glass work gets similar marks: 2022 and 2023 reviews describe windshields replaced in under an hour and say the shop is easy to schedule with across multiple vehicles. The most recent review, from March 2026, said a friend's recommendation led them to Kevin's team, calling them 'true professionals' from start to finish. There's one account worth knowing about: in a November 2021 review, a caller said the shop refused the job and was rude once it saw a Texas-area phone number — a specific complaint about how that call was handled, not about any installed work. The company describes itself as family-owned, with the website noting that customers deal with only one or two people rather than an answering service, and its BBB filing lists Robin Kelley as the LLC's manager. For a custom shower enclosure, a mirror, or quick auto-glass work, this is a long-running local shop with a strong recent track record — the one thing worth flagging, per that 2021 account, is to make clear you're a local customer if you're calling from an out-of-state number.