NAD Wood Floors is a Framingham-area hardwood specialist built around one name people keep repeating: Wallace. Across 129 Google ratings averaging 4.9, the same story keeps showing up — old, scratched, worn floors sanded, refinished, and matched back to look new, plus straightforward installs of hardwood, engineered wood, and tile throughout the Boston suburbs. A homeowner writing this July called restored 28-year-old floors "brand new," and an April review points to the same pattern of thorough, knowledgeable work.
The specific jobs pile up across the years. In a 2023 review, a homeowner described Wallace joining a 100-year-old home's new addition floor seamlessly to the original red oak, testing boards first to confirm the species matched. Another 2023 account described an intricate herringbone solid-oak floor. A 2022 review described engineered hardwood installed over new plywood after old carpet and particle board came out, and a separate 2022 account described stair treads, a handrail, and a newel post refinished alongside the main floor — a 2024 review described a fuller stair rebuild, with new treads, stringers, and supports, done alongside a refinish elsewhere. Another 2024 review described Wallace discovering hidden water damage mid-project and discussing the options rather than pressuring a decision. Pricing comes up often as fair: a 2023 review called the cost fair, and a 2024 review described him charging fairly for add-on work — rotten wood found in a room that wasn't part of the original job — rather than padding the bill.
The company's Better Business Bureau profile carries an A+ grade and lists it as a flooring contractor.
Not every account is glowing. A 2024 review described a job that went wrong and said the homeowner wanted to warn future customers about their experience — the one sour note in an otherwise long run of five-star accounts, worth asking about directly before booking.
The record runs deep rather than wide: HomeAdvisor and Angi each show only a couple of ratings, and the bulk sits on Google, where the same owner and crew show up by name year after year on colonial-era homes, historical properties, and ordinary suburban houses alike. Anyone hiring for a refinish, a full hardwood install, or a carpet-to-hardwood conversion in the Framingham area would be looking for exactly what shows up here — worth confirming upfront how any mid-job surprises, like hidden damage or rotten boards other reviewers mention, get priced before the crew starts.
