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Heat-pump installation and boiler repairs are among the jobs customers describe hiring New England Heating & Air Conditioning to do. In a March 2026 Google review, a customer said Perry had installed their heat pump and repaired their gas boiler. A February 2026 reviewer identified Perry as the owner and main person doing the work, and described numerous visits for boiler work, equipment to support Nest thermostats, and regular service calls. That customer called him fair, knowledgeable and dependable. The company describes itself as a family-owned HVAC business serving Shrewsbury, Westborough and Grafton, and says it has served the community since 1985. It advertises residential and light-commercial heating and cooling, refrigeration, and duct fabrication, with free estimates for installations. Google lists a five-star average from two ratings. BBB identifies the company as a Shrewsbury heating and air-conditioning business with 41 years in business; it is not BBB accredited.
Perry knows his stuff and puts his customers first. He installed our heat pump and has repaired our gas boiler.
Perry from this business is the owner and main person who does the work. I have had him numerous times and he has always been fair, knowledgeable and dependable. He has worked on my boiler, installed equipment to support my nest thermostats, and done regular service calls. I would highly recommend Perry.
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1 change recorded — last scanned Sep 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Heating & Air Conditioning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
A/C fixed with the air back on before Ned left4.9
Heat pump installation4.4
