Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from North Oxford Mills. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
North Oxford Mills Carpet and Flooring is a family-owned flooring store and installation business at 3 Clara Barton Road in North Oxford. Its website says the business was founded in 1970, that Robert Mack became owner in 2005, and that it serves Worcester with residential and commercial flooring products and installation. The catalog includes carpet, carpet tile, hardwood, laminate, tile, luxury vinyl, waterproof flooring, vinyl, natural stone, cork, area rugs and linoleum. The strongest current pattern is installation quality and professionalism. Recent Google customers describe carpet jobs completed neatly, quickly and carefully, with installers accommodating room order and start dates, protecting the home, and getting an office running again in less than a day. Other customers praise selection, knowledgeable staff, field measuring, clear explanations, fair pricing, courteous crews and repeat work, including residential and commercial projects. Google shows 4.7 stars from 115 ratings; BBB lists an A+ rating and accreditation. There is one clear negative account: a November 2024 Google reviewer said a staff member implied they lacked money and would forget about a quote, after which the reviewer went elsewhere. That complaint contrasts with the larger body of positive service and installation accounts, but it is worth asking who will handle the estimate and how quotes are documented. The Angi and HomeAdvisor profiles each show a 5.0 from one older 2010 review, so those small samples should not be read as a separate broad rating. North Oxford Mills looks suited to homeowners and commercial customers who want a local flooring showroom with installation across common hard and soft surfaces. Confirm current licensing and insurance directly, get the product, preparation, installation, schedule and warranty terms in writing, and ask for recent references for the specific floor type.
The carpet looks beautiful and the installation went great. My request as to the start date and order of rooms being done was accommodated. My office was back up and running in less than a day. Mike the installer and the others were professional, friendly and neat. It was a pleasure sharing my home with them for a few days. I would highly recommend North Oxford Mills to anyone considering carpet replacement.
Very knowledgeable staff and a great installation!
Very happy... very clean install...installers were very polite and very professional...North Oxford Mills recommended 100%
Great experience. Empire sales-child reaked of cigarettes. I thew him out Then great buying experience with someone experienced! in Oxford.l Then... The icinge on the cake was the installation team. Great, timely, accurate, very hard working, coffee enjoying, very personable happy installers.
From picking out the carpet, to the installation , it was seamless. Unlike the Box store I went to many years ago, the installer was friendly, knowledgeable and installed 1 room in a matter of hours vs. 2 days due to mistakes on their end. Will be going back and HIGHLY recommend North Oxford for their customer service, pricing, variety and getting it done correctly. Thank You!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 29 new comments, added 9 new photos, established 4.2 rating
Full remodels, not just tile4.9
Repeatedly praised deck building4.8
Preparation and finish5.0
Full kitchen remodels4.3
Water mitigation4.9