Omni Energy delivers heating oil, and a recent customer described ordering 100 gallons on a Monday evening, getting a text Wednesday afternoon that it was on the way, and watching on a doorbell camera as the driver ran to fill the tank and left a copy in the door. A 2016 local news article described Omni as serving residential and commercial customers throughout western Connecticut, and the company's site lists a service area that includes Avon, Bristol, Cheshire, Danbury, Litchfield and Middlebury. A 2024 customer wrote that you can track the drivers on the way, so there is no waiting all day. A 2023 customer said they called and the next day the company was filling the tank. A 2023 customer credited Daniel with saving their newer furnace after it ran dry. A 2025 customer said the owner, Steve, and his drivers were professional. A 2025 customer said they ordered oil on 1/6, were told it would arrive by 1/9, and did not receive it until 1/14, coming close to running out. A 2025 customer wrote that after an order on 1/2, a promised call from the emergency line never came, and by the 1/7 delivery date their oil supply sat on the empty line. A 2025 customer said money had been withdrawn from their account and a delivery scheduled four days earlier still had not come, with only an answering service picking up. A 2026 customer who said Omni was great for years wrote that calls, texts and messages went unanswered.
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“Omni provides both residential and commercial customers throughout western Connecticut with “dependable, friendly service.””
Great delivery
Omni has consistently been there for us when we’ve needed them, for emergency or for routine service. Excellent, FAST and friendly! Look no further. I trust Omni and will continue supporting them as long as we live in their service area!
I just wanted to say thank you for maybe the best oil service we've ever received along with a very efficient delivery guy!! We ordered 100 gallons Monday evening and found your company had a very aggressive price on fuel oil that has been on the climb. We made an account, made the purchase and hoped all would go well. So mid afternoon Wednesday I received a text saying it was on the way. Shocked because not one company ever has done this. Typically just wait until it shows. So today, I saw my doorbell camera go off not only to see the oil truck was there, but to see the driver literally run to fill and also leave our copy in the door. So, thank everyone involved and especially the driver. Great experience and we will tell everyone about your amazing company!!
Excellent service, dependable team, I recommend them to anyone I can. Thanks Omni!
OMNI WAS GREAT FOR YEARS, LOVED THEIR INSTALL GUY KEN. THEY GHOSTED ME OUT OF NOWHERE! I'VE PLACED MULITPLE CALLS TEXTS, MESSAGE. NOTHING. WE WERE NOTHING BUT NICE TO THEM, DON'T GET IT, R.U.D.E. NO CHOICE BUT TO MOVE ON, I HOPE OTHERS HAVE BETTER LUCK!
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