Preserve Services

Preserve Services runs a Newton, MA branch of a multi-location home-improvement franchise — Sean O'Connor owns the company, with branch manager Matt Nicholson handling the crews and estimates that customers describe by name over and over. Reviewers hire them for exterior painting, deck and porch carpentry, and railing repairs around Newton, Cambridge, and Brookline, and the pattern that keeps showing up across three years of reviews is the same: quick estimates, work that starts within a couple of weeks, and crews that clean up daily. The carpentry side runs deeper than a paint job. One 2025 review described a structural issue found mid-demolition and fixed the same day at a reasonable added cost; others describe railing repairs done to meet code, a den wall rebuilt in a few days, and a deck rebuilt "exactly as we wanted." On the painting side, jobs range from a two-bedroom repaint to a full four-color repaint of a three-story Victorian in Brookline. A repeated theme across many reviews — some from customers on their second or third project — is that Matt lays out tiered estimates by material level and walks the property with the customer at the end of the job. There's no negative review on file: 45 Google reviews since 2023, all five stars, with the four most recent (within the last six months) continuing the same pattern. A 2023 review described being "left high-and-dry" by a previous contractor and having Preserve Services finish the fix in a single day before new tenants moved in. One thing worth knowing before calling: the company's own website is inconsistent about how long it's been in business, citing "over 30 years" on the homepage and "over 25 years" on the About page — worth asking directly if the track record matters to you. It's also one branch of a franchise operating across Massachusetts, New Hampshire, New Jersey, and North Carolina rather than a single independent local shop, though the reviews consistently point to the same Newton crew and project manager.