Quality Cooling & Heating

Quality Cooling & Heating is a Salem, MA HVAC contractor whose entire written record so far comes from a short stretch in 2024 -- 13 Google reviews, all five stars, clustered between March and August of that year, with nothing posted since. Within that window, the recurring note is responsiveness. In a 2024 review, one customer said the company was the fourth they'd contacted after others called their old heater unresponsive or too far gone, and this one showed up fast with several reasonable replacement options at a better price than the competition. Another 2024 review described a long-running customer whose AC the company had installed two years earlier, and who kept using them for both AC and heating at a rental property since. The whole record predates 2025, so there isn't yet a way to say how the company has performed more recently. Nothing negative shows up in what's been written, but with 13 reviews from a single seven-month window and no other source to check against, it's worth asking directly about current availability and pricing before booking.