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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Essex County Craftsmen Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Essex County Craftsmen is a family-owned HVAC contractor based in Salem, MA that has served the area since 1974, and holds an active MA HVAC license and a BBB A+ rating. The large review base is overwhelmingly positive, describing prompt emergency response to furnace failures and gas leaks, careful work on non-standard retrofits and duct installs, and long-running relationships with repeat customers. Two reviewers described a dust-covered home after a job and unprofessional interactions with office staff.
“Essex County Craftsman have been in business for 50 years. Family owned and I remember hearing the advertised on the old Salem radio station WESX . They installed my unit and they are always quick to respond to your HVAC service needs. Their technicians are the best in the business.”
“Brad, owner, is knowledgeable and easy to work with. His team was great too!”
Cannot speak highly enough of our service technician, Brad. He was extremely polite, respectful, articulate and incredibly knowledgeable. Rather than trying to sell me parts I did not need, he took the time to fully understand the specifics of my system, fixed several issues that had been caused by other HVAC companies, and minimized the cost by only replacing what could not be fixed. Essex County Craftsmen will be the only HVAC company I will ever use again and will be referring them to everyone I know.
We have been a customers for over 20 years and we have never been disappointed with this company in their service. We had an issue recently, when the weather was 100°, our central air broke down. Not only did they answer the phone after hours but they were able to come out the very next morning to take care of the situation. We love working with smaller businesses, and this one is TOP in the In their field. We are grateful we found them many years ago and will continue to use them.
When my husband and I were told our gas heat system was broken, we scrambled to find an HVAC company to replace it before it got too cold. Essex County Craftsmen was not only the most affordable, but also offered the most information to us and were very pleasant to work with. We switched from has heating to electric and it's been working amazing so far. I would highly recommend them to anyone.
I am just getting started with Essex to help with our air-conditiones. She took the time over 40 min. To go through our issues. Exceeded expectations before even coming out to service. More to come.
We had the best experience with Brad and his team. They were efficient, professional, knowledgeable and able to diagnose and correct ongoing issues we were having with our unit for years. I would recommend their services to anyone.
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Established 4.5 rating
Full drain-stack replumb in a 1900s three-family5.0
Fast emergency response4.5
Old-house expertise5.0