When a house hit 94 degrees on a holiday weekend, R & E Heating and Air Conditioning, LLC had two technicians there within about 90 minutes of the call, and the central air was working again within 30 minutes. That is the kind of job this heating and cooling company is hired for: air conditioning that quits in the heat and furnaces or boilers that stop in the cold.
A recent customer whose AC stopped before a heatwave said a technician named Danny came out first thing the next morning and had it running by 10am. On the heating side, a recent customer whose heat stopped said R&E came out the same day after another company cancelled on them, and the problem turned out to be faulty wiring done by that other company. A 2026 customer said Dan determined that an overheating furnace was a thermostat issue, and the problem was solved with minimal cost. A 2026 customer who first used the company in 2020 to add air conditioning to an existing warm air system said a furnace that failed in the middle of the night got a response within half an hour.
The company's website calls heating repair its specialty and lists free estimates and 24/7 emergency service. A 2025 customer said Matt came within an hour on a Saturday to get a 30-year-old furnace started, and that the household then hired him to replace the furnace, water heater and air conditioner, which he and his partner did in two days. A 2025 customer said Matt Ryan suggested upgrading an old boiler and walked them through the new system after the replacement. A 2023 customer said R&E replaced an oil tank with a smaller-footprint tank so no walls had to be demolished, and that the company pulled the permit.
A recent customer said Dan did yearly maintenance on an AC unit and changed the filter, and a recent customer said they use R & E for annual furnace and A/C cleaning and maintenance.
A recent customer said a technician named Dan was there for barely 5 minutes, said the whole HVAC system needed replacing and charged $219, but no formal quote or report followed; the customer opened a credit card dispute, and only after that received a $14,632 quote to repair the whole system, 12 days after the visit. That customer had the system fixed by another company that quoted $4,000 for a coil replacement, and said Matt Ryan then asked for the disputed money back and threatened to take them to court. A 2025 customer said an AC system installed in 2022 never delivered adequate cold air to the first floor, and that Matt repeatedly missed scheduled appointments and had them buy a replacement damper out of pocket even though it was under warranty. A 2023 customer said the owner never followed up on a request for an estimate to replace central air.
