Verified record
Real Estate Exchange is a Lunenburg brokerage that operates as a true team — the same handful of agent names, especially broker Joanne Hamberg, keep showing up across nearly a hundred reviews stretching back to 2021, working alongside agents like Victoria Jeffrey, Debbie Lajoie, Paula Valente and Diane Vella depending on who a client is assigned to. The clearest theme in the written record is speed paired with hand-holding: in a 2025 review, one seller described a house selling in a single day; in a 2022 review, another described a family member's 55+-community home in Athol selling over asking within two weeks of listing. Several reviewers describe being repeat customers — one family says they've used the company three times, another twice — and multiple accounts describe agents staying in touch with clients well after closing. The record isn't spotless, and the exceptions are worth taking seriously rather than waving off. In a 2023 review, a seller accused Joanne Hamberg directly of selling their property to a buyer she had a personal relationship with, without disclosing a competing higher offer — a specific allegation of favoring a connected buyer over the client's own interest. A 2025 review separately described an unexpected charge of about $1,600 when closing out an account. And a 2024 review said the final sale price wasn't shared with the seller until five days after closing. None of these read as the norm across the broader record, but each is a specific, named account rather than a vague complaint, and a seller with concerns about transparency around offers, price or closing costs should ask about them directly before signing. The firm's Massachusetts real estate broker license is active in the state registry. For a buyer or seller who wants an established local team with real bench depth and a long track record, the pattern here is a strong one on balance — just go in with clear questions about how competing offers and closing costs get communicated, given the handful of accounts describing gaps there.
Victoria Jeffrey was the listing agent for our recently sold home. Her attention to detail, prompt responses and informative updates came as no surprise to us as she was the listing agent for the sellers when we made our purchase. We were so completely impressed with her style as compared to our agent that when it came time for us to sell, Victoria was the only agent that we would consider. You will never regret having Victoria work for you whether you are buying or selling.
Great help selling my condo! Jessica was knowledgeable and efficient!
Carole Norton and her team were wonderful! Always answered my calls with my many, many questions. And if she didn’t have an answer right away, I could count on her to find out. Down to earth, not intimidating or pushy. Everything went smoothly and even made it possible to move up my closing date. I would highly recommend the REE team!
Bessie was great! She knew the market and price point and helped us sell my dad's house very quickly! Her team was great!
Albert Barbar is an amazing realtor! He worked with us for over three years until we found our perfect home! Since the beginning he understood what we were looking for and made suggestions of things we had never thought about, which turned into things that were important to us while looking for our home. He always responded to us in a timely matter and made sure that we were able to view any home we wanted to look at and came with us to any of the open houses we wanted to go to. If you are looking for a realtor, Albert Barbar at Real Estate Exchange is the realtor you want!
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2 changes recorded — last scanned Aug 31, 2026.
Strong negotiator5.0
Remote buyer support4.8
Fast lease turnaround3.5
