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Restoration NH is a Restoration 1 franchise location based in Windham, New Hampshire, providing mold removal and remediation, water damage cleanup, and fire damage restoration with 24/7 emergency response. The business's primary point of contact is local operator Jeremy Chouinard. Reviewers consistently describe a fast, professional response to urgent problems. Several 2025 reviews name Jeremy specifically for showing up quickly after a burst pipe or a long-unnoticed leak, explaining the water damage and the fix in plain terms, and giving a clear estimate before starting work. One repeat customer, across several properties, called him trustworthy, prompt, and fair on pricing every time. For mold remediation specifically, reviewers name Jay: one 2025 review calls him "the best of the best" for mold mitigation, describing a professional, thorough process from start to finish, and another describes a basement mold job finished on schedule. A separate 2025 review describes the team clearing damaged drywall and drying and cleaning affected areas after a basement pipe failure. There are 11 written reviews so far, all from 2025 and all five-star, with reviewers repeatedly using words like honest, considerate, and knowledgeable. There isn't yet a longer history to draw on beyond this year, but what's here so far is detailed and consistent.
We are so glad to have Jay and Restoration NH as part of our community and neighborhood! Whether responding to an emergency or scheduled service, they have been timely, efficient, and professional.
I recently had the pleasure of working with Restoration NH for a mold remediation project in my home, and I cannot speak highly enough of their services. From start to finish, their team demonstrated professionalism, expertise, and genuine care for my situation. Upon my initial consultation, Jeremy was incredibly knowledgeable, taking the time to explain the mold remediation process in detail. They conducted a thorough inspection of my home, identifying not just the visible mold but also any hidden sources of moisture that could lead to future problems. Their attention to detail gave me confidence that they truly understood the complexities of mold removal. Once the remediation process began, I was impressed by the efficiency and thoroughness of the team. Throughout the process, they maintained a clean workspace and were respectful of my home, which I greatly appreciated. What stood out most was their commitment to follow-up care. They provided me with valuable tips on mold prevention and checked in after the job was done to ensure everything was to my satisfaction. Their dedication didn’t end when the project was completed, which speaks volumes about their customer service. If you're in need of mold remediation, I highly recommend Restoration NH. They delivered exceptional results, and transformed my home back into a safe and healthy environment. Thank you for your outstanding work!
Jeremy is an incredible resource. A friend of mine had a pipe burst earlier this year and Jeremy was quick to answer our questions, to arrive, and to get to work on the situation. He is incredibly knowledgeable, easy to talk over the many questions I had, is clearly an expert in water damage, and was fantastic with follow up. He was realistic about the situation while also quickly taking action. To quote myself during that time "Jeremy is clutch" and he really is. Specifically for the pipe bursting issue, his work was very thorough to the point that I was shocked at how good the house looked and smelled after such a dramatic event. It was a few months ago and I doubt others would have any idea it had happened. I will always call Jeremy if I have a similar issue in my home, or if my family and friends have a similar issue. I would recommend him to anyone for his water damage and remediation work. Thank you for being clutch, Jeremy!
Jeremy showed up quickly (95% in today’s world!). He gave a clear, reasonable explanation of the water problem and an estimate for fixing it! I am very satisfied with Restoration NH’s response to our situation. Joan Blais
Jeremy of Restoration NH, came to address water damage from a leak that had gone unchecked for a long time and that left significant damage and mold. He was prompt, courteous and informative during the consultation. He helped us understand all of the issues and was upfront about our options. During the remediation, he was conscientious of our space and very thorough. I highly recommend!
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1 change recorded — last scanned Sep 2, 2026.