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RPM Pool Renovations works on pools, and the latest word is not good: a recent customer called a pool renovation a disaster and wrote "Avoid at all costs." Its website describes resurfacing aging pools and spas and upgrading their plumbing. On Google it averages 4.2 stars from 10 ratings. A 2025 customer who said they had used Robert for about 10 years wrote that he stopped answering phone calls and ignored texts. A 2024 customer said RPM fully renovated their in-ground pool, with timelines and costs exactly as described upfront, and that RPM then serviced the pool during the season. A 2025 customer said Rob figured out why their pool was changing colors after issues with house water. A 2024 customer hired RPM to do maintenance on a brother's pool in Stamford and said the price was just right.
Great at service at first but something happened. Disaster of a pool renovation. Avoid at all costs.
Exceptional craftsmanship, timely delivery, and a flawlessly built pool this contractor truly deserves a 5-star rating!
I was one of Robert’s first clients. Recommended him to others. For about 10 yrs we used Robert and paid more with him because of the service he provided. Then last summer he disappeared. Don’t answer phone calls. Ignored texts. I Ran into my neighbor today who I had recommended Robert to and he told me the same thing. Robert just ghosted him. So while Robert used to be great something material happened last year and he became completely unreliable. Very unfortunate.
We have known rob for many years and has taken care of three different pools for us. He is exceptionally smart when it comes to maintaining pool clarity . We had some issues with house water and he figured out why our pool was changing colors. He is just an all around good guy. He has always gone above and beyond for us .
The BEST Pool Servicing & Renovation Company in all of Tri-State! I have been a loyal client of RPM Pool for the last 8 years because Rob & team has consistently delivered and exceeded my expectations. Rob attends to our pool like his own… he proactively takes care of any issues and always offers the most cost effective options. I have recommended him to my friends and neighbors - they are all so happy with RPM Pool! Writing this review from my heart - Thank you Rob & team for taking the best care of all your clients. You are 10 STARS!!!
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1 change recorded — last scanned Oct 13, 2026.
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