SERVPRO of Farmington, Avon

SERVPRO of Farmington, Avon is the SERVPRO office whose own site lists Farmington, Avon, Simsbury, Canton, Unionville, Collinsville, Tariffville and New Britain as its service area. The company says it specializes in water and fire damage, storm and mold remediation and construction, offers 24/7 emergency service, and describes itself as 59 years in business. On Google it holds 4.9 stars from 260 ratings. A recent customer with a sewage backup in the basement said they responded the same day, helped clean up quickly, and that the pricing was fair. In a basement full of dirt, mouse contamination and demolition of previously finished walls, a recent customer said Rosario, Arnol and Mara did the cleaning and disinfecting. After a storm sent a tree through the roof, a recent customer said Justice arrived the very next day, spent the entire day with them and made sure the tree was removed and the roof was tarped. After a partial house fire, a recent customer said Imelda, Ivan, Veronica and Elizabeth came to the house to clean and answered all of their questions. A recent customer said Imelda, Iuam and Luis cleaned out two walls, left the rooms spotless and showed them pictures. A 2025 customer said Tony, Ricardo, Daniel, Asim and Claudio responded very quickly after a flood, conducted demo and set up the drying machinery. A 2021 customer said the company removed damaged flooring from a flooded basement, cleaned mold that had formed and sprayed to prevent further mold. A recent customer who engaged the office for water-damage abatement described very poor coordination of the project. That customer said they were told the rebuild crew was booking out 6 months after the kitchen was torn out, that no one responded when they tried to escalate past the project manager, and that a verbal explanation of the charges did not match what the insurance company explained.